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Patient Journey Partner

Patient Journey Partner

F. Hoffmann-La Roche AGBC, Canada
12 days ago
Job description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

As a Patient Journey Partner in our Customer Engagement chapter, you will have the opportunity to influence and create meaningful connections with stakeholders by fostering a sense of trust and partnership in our Oncology landscape. Your curiosity and passion for networking will fuel your ability to understand the needs & priorities of our customers while enabling you to forge strong relationships and unlock new opportunities for collaboration and innovation.

The Opportunity

  • You are serving as the trusted and primary point of contact between stakeholders and Roche.
  • You are ensuring appropriate use of Roche's products, sharing benefits and risks with Health Care Practitioners in a truthful and balanced manner.
  • You are collaborating with cross-functional colleagues to prioritize and plan account activities based on team priorities.
  • You are partnering across functions to address stakeholder needs, prioritize solutions, and evaluate progress.
  • You are implementing an omnichannel approach to engage stakeholders with Roche's offerings.
  • You are participating in a peer-to-peer coaching and mentorship model within self-organizing teams.
  • You are embracing self-directed learning and experiential growth as part of the working culture.

Who you are

  • You hold a University degree in a scientific, economic, or business field.
  • You bring 7+ years of experience in the life sciences or healthcare sector.
  • You have the ability to build strong relationships with external stakeholders and deliver tailored solutions.
  • You demonstrate an understanding of fast-paced, competitive market dynamics and the Canadian healthcare system.
  • You prove expertise in stakeholder engagement and partnering, including leading cross-functional teams and leveraging digital tools for improved stakeholder experience.
  • In this position, you will be in contact with colleagues across Canada, so a proficient level of English and fluency in French is required.
  • Preferred

  • Advanced degree.
  • Experience in Oncology.
  • Relocation benefits are not available for this posting.

    Who we are

    At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

    Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche's truly innovative culture.

    We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world.

    That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

    We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world.

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