WANNA BE A HERO? We’re Growing – Join our Team!
InsuranceHero.ca is inviting dynamic individuals to join our team and be part of a transformative journey in the insurance industry.
Who We Are :
Founded in 2011, InsuranceHero.ca has established itself as a pioneering insurance brokerage, committed to refreshing the personal and commercial insurance landscape. Our approach combines industry expertise, innovative practices, and a relentless focus on making insurance straightforward and user-friendly.
Our Vision :
Empowering clients to feel better about insurance by simplifying and modernizing the experience.
Our Mission :
Saving you time. Protecting what matters.
The Opportunity :
We're seeking a motivated Personal Lines Retention Specialist. A sales-and service-oriented Personal Lines Insurance Broker, ready to thrive in a vibrant and supportive setting. This role is ideal for those eager to move beyond traditional brokerage frameworks and contribute to a team that's redefining industry standards.
Key Responsibilities :
- Review client renewals to ensure we have provided the most comprehensive and competitive offer
- Drive sales through cross-selling existing clients & referrals
- Foster and maintain client relationships, providing counsel on coverage and policy details
- Deeply understand various insurance providers’ underwriting rules, product features & benefits
- Collaborate with other team members to deliver unmatched customer service
- Work with the Service and Sales teams to develop workflows and procedures that enhance customer experience and improve retention
- Upsell appropriate coverages and products based on clients’ needs
- Problem–solve client issues
What You Bring :
Valuable experience in personal insurance (min. 2 years in Personal Insurance required)Strong sales and service aptitudesRIBO (Registered Insurance Broker of Ontario) licenseExceptional organizational, analytical, and prioritisation skillsCommitment to accuracy and detailStrong team collaboration skills in a fast-paced environmentTech-savviness and adaptability to a paperless workplaceRequirements
Prior Personal Insurance experience (min. 2 years)Knowledge of computer applications : Proficiency with The Agency Manager (TAM), Applied Rating Services are an assetRIBO or OTL LicensedStrong written and oral communication skillsSelf-starter, able to work in an unsupervised environmentDriven by excellent client serviceInsuranceHero.ca Benefits :
Competitive industry compensationCareer growth and professional development opportunitiesPension plan with RRSP matchingHealth and wellness accountReimbursement for professional fees and membershipsAccess to cutting-edge technology for efficient workflowEducational support programA dynamic and supportive team environmentJ-18808-Ljbffr