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Branch Operations Assistant

Branch Operations Assistant

0000050599 RBC Dominion Securities Inc.WEST VANCOUVER, British Columbia, Canada
30+ days ago
Salary
CA$38,000.00–CA$52,000.00 yearly
Job type
  • Full-time
Job description

Job Description

What is the opportunity? The RBC Dominion Securities Management team located in West Vancouver is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees. What will you do?

  • Help manage incoming communications from clients, advisors and other internal and external partners.
  • Provide attentive and accurate service to clients and respond to their needs
  • Complete administrative tasks to help the Management team : manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.
  • Complete administrative and operational tasks to support Advisor teams : process incoming and outgoing funds, process account opening and maintenance documentation, etc.

What do you need to succeed? Must-have

  • Meticulous attention to detail and excellent time management skills
  • Exceptional written and verbal communication skills in English
  • Strong Microsoft Office skills
  • A professional approach to all situations to create a positive working environment
  • Ability to complete duties independently seeking out own answers and solutions

    • Nice-to-have

  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset
  • Knowledge of RBC Dominion Securities’ systems and procedures, an asset
  • Experience in the securities industry is an asset

    • What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

    • The expected base salary range for this particular position is $38,000 - $52,000 depending on your experience, skills, and registration status, market conditions and business needs.You have the potential to earn considerably more through RBC’s robust discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that :

  • Drives RBC’s high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

    • Job Skills Customer Interactions, Customer Service, Customer Service Administration, Customer Support Operations, Followership, Interpersonal Relationships, Office Tools, Problem Management, Self-Service and Virtual Call Centers, Teamwork Additional Job Details

    Address :

    250 15 ST : WEST VANCOUVER

    City : WEST VANCOUVER

    Country : Canada

    Work hours / week : 37.5

    Employment Type : Full time

    Platform : Wealth Management

    Job Type : Regular

    Pay Type : Salaried

    Posted Date : 2024-06-03

    Application Deadline :

    2024-06-29

    I nclusion and Equal Opportunity Employment

    At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

    We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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