Technical Skills :
- Dynamics 365 Customer Engagement(Sales, Service - Must) and knowledge other Microsoft Dynamics 365 suite of products.
- Facilitate detailed design from requirements and support construction and deployment.
- Design components in a Service Oriented Architecture (SOA) environment with good technical expertise in middleware tools ( preferably Mulesoft)
- Dynamics 365 in Online & On-Premise implementations and environments and prior versions.
- Providing highly available, scalable Dynamics 365 architecture
- Hands on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS
- Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage.
- Experience in MS CRM & 3rd party Integration using Middleware Tools / API's(REST, ODATA WebAPI's) / SSIS packages.
- Experience in using Azure services for integration(Azure Functions, Service Bus etc. PCF controls, Power Apps and Power Automate for upstream / downstream systems integrations.
- Experience in data migration– data analysis, data mappings, data harmonization using OOB and third party tools, preferable expereince in Azure Data Factory.
- Experienced in reporting architecture, with SSRS and knowledge on Power BI.
- Good to have knowledge in latest features of Dynamics 365 platform (Sales Insights , Customer Service Insights, Customer Voice, etc.)
- Experience in effective management of cloud platform resources and good understanding on security models and connectivity CRM systems.
- Technical expertise in set up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools
- Exposure in driving information management strategy, design and deployment on cloud platforms, preferably on Web Services global infrastructure and services.
- Exposure in financial services / Banking is preferrable.
Good to have Certifications :
Microsoft Dynamics 365 for Sales
Microsoft Dynamics 365 for Service
Microsoft Dynamics 365 for Customizations