Customer Service Representative

Are you a multi-tasker who loves to talk to people?

Do you enjoy a fast-paced & fun work environment?

Would you consider yourself tech-savvy?

Do you love providing great customer service?

If you answered YES to the above, we want to talk to you!

We are looking for an experienced Customer Service Representative to join a great team in central Mississauga. You must be highly motivated, organized and have great time management skills.

You don't need industry experience, but if you're comfortable working in a more blue-collared environment, that would certainly be an asset!

If this sounds like you, we want to hear from you!

Advantages

Salary range between 55k-65k, depending on experience

Monday- Friday work week

Hours of work between 8am-430pm

Benefits after 3 months of service

Vacation (2+ weeks to start)

Accessible to public transit or parking available

Great work environment, Casual dress code

Responsibilities

Assist clients with inquiries regarding shipping, guidelines and products, including updating them on ETAs

Responsible for servicing clients by phone and email in both an inbound and outbound capacity

Follow up on open orders with clients

Enter new orders into the system

Make sure any issues are flagged and communicated in a timely manner

Qualifications

3+ years of customer service experience in an office or industrial environment

Strong customer service and relationship building skills

Good organizational, time management and prioritization skills

Computer literacy, particularly with Microsoft Excel

Knowledge of ERP systems would be an asset

Social media experience would be a strong asset

Summary

Please apply by

Visiting www.randstad.ca and applying through the posting

We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

Please visit www.randstad.ca for all of the roles currently open at Randstad!

We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.