Technical Sales Representative

About Us

Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part of Smiths Group , For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.

Connect with us on LinkedIn : John Crane : LinkedIn

Job Description

The Technical Sales Representative is responsible for building new business relationships in the defined territory as well as expanding business opportunities with existing customer base. Candidate will be required to engage in the full sales cycle from identifying opportunities to technical support of supplied product. Works closely with customers to provide technical solutions, improve overall equipment reliability and satisfy customer needs.

Duties & Responsibilities

• Identify and secure sales opportunities to develop and grow the business, expand market share, and achieve sales forecasts.
• Build, manage, and enhance relationships with customers in the defined territory, including decision-makers.
• Use CRM tools to manage customer relationships, including leads, opportunities, orders, and account plans.
• Develop and implement sales strategies and analyze customer applications for equipment reliability improvements.
• Supervise, inspect, and troubleshoot the application, installation, modification, and commissioning of the entire product portfolio at customer sites.
• Provide technical training and prepare reports, proposals, and quotes for product applications.
• Observe and evaluate the customer install base, utilizing reliability management software to report on seal programs.
• Analyze equipment surveys for inventory optimization, investigate mechanical seal failures, and recommend improvements.
• Communicate with customers, company personnel, and vendors, and develop close working relationships with internal support staff.
• Perform additional duties as necessary to meet customer requests and organizational objectives

The Individual

Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website ( Careers – John Crane )