ServiceNow Business Process Consultant

I am currently seeking a ServiceNow Business Process Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.

Fully Remote

• Work with ServiceNow Technical Architects / Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing)
• Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents
• Asking probing questions to understand and clarify requirements
• Feasibility analysis of customer requirements
• Confirm whether the requirements will result into Configurations or Customizations
• Suggesting on Best Practices related to Configurations or Customizations
• Suggesting best suited / alternate ways for achieving required functionality
• Prepare detailed documentation on functional specifications and review / finalize same after review
• Validate / Test the functionalities during / or after completion of development
• Maintain an interface with business users and other key stakeholders and keep them synchronized with progression
• Lead system validation and UAT efforts with client
• Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Engineering and Information Technology

Industries

Staffing and Recruiting

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