Job Title : Account Manager
This job description outlines a dynamic role in a non-profit organization, offering a competitive salary, comprehensive benefits, and opportunities for professional growth.
The organization values a positive and supportive work culture, emphasizing flexibility and a balance between in-office and remote work.
The role is an account manager to manage existing accounts in the Non For Profit space through client engagement, meetings and relationship building.
Responsibilities :
- Grant processes and donor relations, ensuring effective communication and engagement.
- Social media platforms and contribute to the creation of engaging content.
- Refine processes to retain and grow relationships with donors.
- Execute customer success strategies to enhance donor satisfaction.
- Compelling newsletters and written communications to keep donors informed.
- A high level of detail orientation in all tasks.
Qualifications :
- Communication skills, particularly with a young and dynamic audience.
- Experience in account management and customer success.
- Proficiency in MS Office; knowledge of social media platforms.
- Organizational and detail-oriented skills.
Opportunities for Growth :
Clear paths for career advancement within the organization.
Reporting Structure :
This role reports directly to the CEO and VP
Company Culture :
- positive and supportive environment within the non-profit sector.
- Requirements :
- in MS Office; familiarity with social media platforms.
Work Hours :
In-office presence required at the beginning, transitioning to a hybrid model.
Work Environment :
- more in-office, with the flexibility for remote work on Fridays and during travel.
- two weeks at Christmas, the office will close for an extra day.
- team lunches, with two lunches out each month.
Travel :
Occasional travel may be required.
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