Your main tasks include, among others :
- Coordinate Weight and Balance documentation with Lufthansa's Centralized Load Control
- Supervise ramp functions, aircraft loading / unloading, and service partners
- Perform safety / load security checks and oversee handling during irregularities
- Manage aircraft handling phases, including catering, fueling, cargo, crew, and passenger processes
- Ensure proper securing of cargo, mail, and luggage in compartments
- Track passenger count, luggage, cargo, mail weight, and fuel amounts
- Monitor handling performance, report delays, and support process improvements
- Motivate service partners to maintain high-quality standards
- Ensure compliance with safety, security, and LHG guidelines
- Carry out briefings, special tasks, and enforce LHG product and safety philosophy
- Perform other tasks and / or projects, as assigned
Flight privileges, 15 Vacation Days, Education, Employee Assistance Program, Life Insurance, Long Disability, up to 60 Sick Days
To thrive in this role, we value a combination of the following requirements :
High school diploma / GED required; bachelor's degree preferred1-3 years of experience in aircraft handling or passenger / gate processes preferredFluency in English required; German language skills desirableKnowledge of Lufthansa or other airline operations and airport proceduresCompletion of Aircraft Handling Training, including DCS systemsValid ALS Qualification and knowledge of Emergency Response (SERP) planningProficiency in MS Office and general PC skillsMust possess a legal work permit in CanadaAssessment screening may be requiredWillingness to travelMust possess a valid driver’s licenseAble to work shifts, overtime, and handle high-pressure situationsCapable of lifting up to 70 lbs.CV / Resume and Cover Letter requiredCompany will not provide relocation assistance