Unit Clerk - Chilliwack General Hospital (CGH)

Detailed Overview

Performs a variety of clerical duties related to the operation of a patient care area. Acts as a communications link for the Unit by transcribing and processing physicians' orders, communicating with other departments and hospitals, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors and telephone answering.

Assembles and maintains patient charts and performs typing and data entry duties. Responsibilities Prioritizes, processes, coordinates and transcribes physicians' orders as per established procedures and performs necessary follow up actions including scheduling patient appointments, completing appropriate requisitions and flagging charts for Registered Nurses.

Acts as a communications link for the Unit by contacting other hospitals and departments, including collaborating with bed booking by exchanging information related to bed availability to assist in admissions, discharges and transfers.

Answers telephones, tranfers calls, takes messages or answers routine enquiries. Receives patient test results. Receives visitors, provides information and directs to appropriate area.

Schedules, books and coordinates patient appointments by receiving appointment requests, making follow up appointments, adjusting arrangements as directed in accordance with patient and facility requirements and assigning to the appropriate time, date and location.

Arranges patient tests. Porters patients as required. Maintains appointment diaries by arranging and confirming appointments.

Assembles and maintains patient charts, inputs patient data and transcribes information into relevant systems such as MARS, Kardex, charts or electronic health record systems.

Attaches documents to charts such as laboratory and special examination reports and dismantles charts for Health Records upon patient discharge.

Performs related clerical duties such as typing, data entry, filing, compiling, preparing and maintaining statistics such as the daily census, producing reports, delivering and picking up items, ordering supplies through stores and taking meeting minutes as assigned.

Liaises with Staff Scheduling department and maintains associated records including posting of work schedules and printing and maintaining daily sign in sheets.

Maintains timekeeping records for regular and relief staff and submits / enters to payroll systems as required. Observes patient call signals and relays messages to the appropriate personnel as appropriate.

Performs other related duties as assigned. Qualifications Education and Experience Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk Program plus one year's recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities Ability to communicate effectively both verbally and in writing. Ability to deal with others effectively.

Ability to type at 40 wpm. Ability to organize work. Ability to operate related equipment. Physical ability to carry out the duties of the position.