Collections Specialist

We are offering a fully onsite, long-term contract employment opportunity for a Collections Specialist based in Mississauga, Ontario. This role operates independently and plays a vital role in maintaining the financial health of the organization. The ideal candidate will have strong accounts receivable experience, including collections, cash application, and reporting, while also building relationships with clients to ensure timely payments.

Responsibilities

• Manage a portfolio of clients, fostering relationships and ensuring prompt payment.
• Monitor and update A / R aging reports, identifying and addressing overdue accounts.
• Process cash applications, accurately allocating payments received from clients.
• Perform soft collection efforts, sending reminders and working collaboratively with customers to resolve outstanding balances.
• Ensure billing accuracy, meticulously reviewing and updating up to 500 invoices per month.
• Generate and present reports on collection activities, payment trends, and outstanding balances.
• Handle inbound customer inquiries, providing clear, professional support regarding billing and payment issues.
• Utilize QuickBooks Online and Microsoft Excel to maintain accurate records and support reporting needs.
• Minimum of 2 years of experience in a Collections Specialist role or similar position
• Proficient in Accounts Receivable (AR)
• Skilled in handling and answering inbound calls professionally
• Experience in executing billing functions effectively
• Knowledge of collection processes and techniques
• Ability to manage cash applications efficiently
• Proficiency in using QuickBooks Online
• Strong skills in Microsoft Excel
• Experience in commercial collections
• Familiarity with consumer collections

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