Business System Analyst

Summitt Energy is a retail energy marketer providing natural gas and electricity to homes and businesses across North America. Canadian-owned and headquartered in Mississauga, Summitt Energy operates in Ontario, Quebec, British Columbia, northeastern United States and California.

Position : Business Systems Analyst

Reports to : Sr. Business Analyst

Work Type :

Hybrid – 3 days a week in the office

Location : Mississauga, ON, Canada

Job Description

Summitt Energy is seeking a Business Systems Analyst to join our growing team in our Information Technology Department. The position reports directly to a Sr. Business Analyst. The Business Systems Analyst is responsible for defining business needs and recommending solutions through the documentation of business requirements and user stories, validation of acceptance criteria, creation of process flows and gap analysis as well as workflow assessments in an effort to align and support the Information Technology solutions with the business initiatives. The Business Systems Analyst will act as a change agent within the company to support its vision of system excellence and optimal automation.

Key responsibilities :

Assist with scope management and definition to ensure that product road map priorities as set out by the Sr. Business Analyst are executed as planned.

Interpret business need - Identify, gather, analyze business information, define the scope of activities required to address the business issues. Artifacts created include Charters, Business Cases, BRDs, FRDs, Process Flow Diagrams, User Stories, Use Cases, Novels, Epics, Scope Documents, Wireframes, Test Plans and Test Cases. All of these will be needed to help define and translate the Business Vision.

Analyze and document process improvements with a view to better utilization of resources, product enhancements, improved communications and faster issue resolution

Act as the liaison between business users and software development project teams to ensure accuracy and appropriateness of development of new functionality and reporting

Identify issues and escalate as appropriate; manage issue resolution as required

Support the project documentation (implementation plan, issues log, process maps, etc.) by capturing process flows and identifying and documenting gaps

Contribute to the design, development and implementation of information systems for business solutions

May be involved in developing proposals for small to medium projects

Lead testing and quality assurance analysis as part of the project team

Participate in project scrum meetings as required

Perform other duties as assigned

Required qualifications :

Prior experience and knowledge of commonly used concepts, practices and procedures related to business analysis and IT projects.

Undergraduate degree in science, engineering, computer science, business or other relevant discipline with 5+ years of experience in software development or Business Systems Analysis

Ability to understand the effective application of technology to solve business problems

Experience using MS Office (Word, Excel, Outlook, PowerPoint), MS Project and MS Visio (or similar product for process flows)

Experience with Software Testing and developing a Quality Assurance Strategy

Experience in using formal business analysis documentation software

Experience in writing technical reports and other documentation

Demonstrated analytical thinking and problem-solving skills

Excellent written and oral communication skills

CBAP certification considered an asset

TFS or JIRA experience considered an asset

Ability to perform requested tasks with minimal direction

Ability to work independently or in a team, under tight timelines, with great attention to details

Ability to work flexible hours when required

Understanding and experience testing Energy Market transactions considered an asset

Summitt Energy is committed to fostering an inclusive and accessible environment. We welcome and encourage applications from individuals with disabilities. Accommodation is available upon request for candidates participating in all aspects of the selection process. As an equal opportunity employer, we invite applications from all interested parties. We appreciate your interest in Summitt Energy; however, only those selected for an interview will be contacted.