Service Manager

Job Description

Overview

We are looking for a sales and customer service oriented person with a strong background in heavy equipment, particularly agricultural and farm equipment. Preference to any one who’s a licensed Mechanic or has experience working with the equipment.

You will be joining a company with a leading presence in Western Canada's growing agriculture equipment business.

As Service Manager, this customer-facing position’s ideal candidate will be a solid leader and build a foundation of accountability and promote quality work and exceptional customer service within the service department.

What you’ll be doing :

• Manage, oversee and delegate effectively to your service team and staff
• Planning, administration and general management and day to day operations and supervision of staff
• Oversee work directed by team leaders and direct reports
• Signing authority of internal work orders
• Ensure bottom line of profitability for Services provided
• Solutions for personnel turnover and staffing needs
• Maintain and ensure health, safety and cleanliness and security of shop and work environment
• Focus on and achieve high customer satisfaction and identify areas of improvement and opportunity
• Mentor and motivate your team and staff and create a positive culture that promotes open communication

Salary of 80-k plus benefits. Relocation assistance will be considered for a qualified candidate.

Requirements

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