VP Online Experience

Canadian Food Innovation NetworkToronto, CA

7 days ago

Job type

Full-time

Job description

Please apply on Isarta.com

https : / / isarta.com / jobs / ?utm_source=IND&job=108784

Opportunity Overview

At Canadian Food Innovation Network, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people working across Canada; we are problem solvers, risk takers, innovators, and thought leaders that take our work building Canada's fastest growing food innovation community seriously but have fun doing it. We challenge ourselves to get smarter and sharper every day; we value personal and professional growth and believe in rewarding and celebrating our successes.

The Vice President, Online Experience is responsible for CFIN's website, YODL and the overall online presence CFIN presents to the world. Based in Canada, the ideal candidate has demonstrable success building and monetizing online communities and is comfortable working at the intersection of data and experience. You understand how to produce and deliver high quality, engaging B2B digital content and creating tools that solve problems, and you love analyzing data to identify trends and business opportunities.

This is a full-time position starting in April 2025 . The successful candidate will receive comprehensive benefits and 4 weeks paid vacation and up to 5 paid sick days annually. The role reports to the CEO and works closely with marketing, membership services, revenue generation and programming departments . While this role is remote first and you will mostly work from home, travel will be required.

About the Canadian Food Innovation Network

The Canadian Food Innovation Network (CFIN) is the most dynamic, trusted, national, member-based organization dedicated to advancing Canada's food business ecosystem. We're focused on becoming the ultimate solution centre for Canada's food industry-fostering collaboration, innovation, and growth for companies of all sizes.

Joining CFIN means becoming part of a high performing team that connects industry leaders, R&D professionals, and innovators to solve pressing challenges, drive the development of transformative ideas, and create sustainable solutions that enhance competitiveness and productivity in the food sector.

What Makes CFIN Stand Out?

Collaborative Ecosystem : We excel at building partnerships that unite diverse collaborators to transform innovative ideas into impactful solutions.
Focus on Impact : CFIN champions commercialization projects that push the boundaries of food science, technology, and sustainability, delivering transformative and transferrable solutions to the food industry's toughest challenges.
Industry-Led Initiatives : Guided by input from our members, Innovation Advisory Council, and Board of Directors, we design funding programs, tools, workshops, and resources that empower innovators to break through barriers.

Who you are :

You are a creative problem solver and a highly self-motivated individual, with strong leadership and communication skills. You see the big picture and incorporate organizational strategy into your day-to-day work and tactical plans. You manage your time well and work effectively in a collaborative, fast paced, agile, and sometimes high-pressure environment. You are curious and want to find better, novel, more innovative ways to solve business problems. You know how to start with member needs and work back to choose the technology?and teams that will deliver the most meaningful and valuable experience.?

What you'll be doing :

CFIN believes that a network of food innovators will increase productivity in the food sector. We specialize in helping to break down innovation barriers to hasten the commercialization of foodtech and its adoption in the food sector. While our funding programs support specific commercialization projects, for most Canadian food innovators our online YODL platform is the epicentre of this activity; and, it is catching fire, attracting 150 new members per month! This member's only platform is intertwined with CFIN's website so the VP Online Experience will need the skills to steward both a satisfying public-facing online experience as well as a vibrant private online community.

Specifically, you will

Own the digital road map for CFIN's online presence and ensure it reflects outcomes such as encouraging visitors to convert to members and the optimization of member experience that results in increased member satisfaction, retention and engagement rates.

Manage key venders to ensure that CFIN is optimizing the use and the implementation of tools and features available to us based on our various licenses and relationships.

Build and lead a team that will include technical resources who will help to integrate and build new online features and tools as well as the creatives responsible for day-to-day YODL community activity and content engagement.

Translate overall CFIN organizational strategy into content and online activity strategies.

Create and build out a YODL monetization strategy designed to drive the platform toward financial sustainability.

Collaborate with other departments to co-create a viral membership growth strategy?that will drive CFIN membership forward in line with the organization's Strategic Plan.

Share data and insight with other departments to help guide them as they develop and deliver strategies, revenue generation products and services, funding applications, etc.

Contribute, as part of the senior leadership team, to the development of organizational strategy, participate in meetings with government, the Board of Directors, and leaders of the food sector community.

What you bring :

Post-secondary degree in a relevant field or equivalent experience.?

10 years of experience in community building, communications, social media or other relevant field.

Minimum of 5 years of progressively responsible experience building, running and monetizing a multi-modal or omni channel digital platform in digital communications, social media or another user centric concept.

Experience managing a technology product or a digital journey end to end, from inception to delivery Fluency in the technical language required to work with professionals who build and integrate technology into online products.

History of using data and insight to create unique products and services.

Demonstrated capacity to lead end-to-end integration / API partnerships, from identification, structuring, negotiating, closing, managing, and scaling.

Technical proficiency with integration partnerships, including understanding and shaping product roadmaps to meet customer and partner needs.

Minimum of 5 years of experience leading and managing diverse groups of staff, preferably in a remote or hybrid setting.

Successful track record of operational leadership through a period of growth and change.?

Business and financial acumen in assessing business plans / project proposals.?

Well-developed negotiation skills.

Highly developed creativity and problem-solving skills.

Collaborative leadership style with an ability to synthesize diverse information into new approaches.

Experience in the digital content creation sphere and / or experience using content to engage communities and drive businesses forward.

Able to represent CFIN and act as spokesperson for the YODL community.

Excellent written and verbal communication skills.?

Ability and willingness to travel within and outside of Canada when necessary.

Also beneficial :

Fluency in both English and French languages is a significant asset.

A good level of knowledge of the structure and functioning of Canada's food ecosystem, including an understanding of the complexity of the food industry.

Experience presenting to government and / or a Board of Directors.

Why join us?

This is a unique opportunity to join a winning team during an exciting time of growth. At CFIN, you'll play a vital role in shaping the future of food in Canada and be part of a forward-thinking, purpose-driven organization where your contributions will make a tangible impact on the industry. Together, we'll build a more innovative, sustainable, and competitive food ecosystem.

The Canadian Food Innovation Network is an equal opportunity employer. To attract and serve a strong national membership base, CFIN embraces diversity in all its forms including personal, geographical, sectoral, etc. Although we conduct day to day business in English, we deliver services equitably in both official languages and using multiple communication formats to ensure inclusivity.

Apply today and let's transform the future of food-together! Please send resume and cover letter.

Note : We thank all applicants for their interest but only those selected for an interview will be contacted.

Please apply on Isarta.com

https : / / isarta.com / jobs / ?utm_source=IND&job=108784