Account Supervisor

We’re looking for an Account Supervisor for our Health / Pharma agency client in Toronto .

The Account Supervisor will manage the day-to-day execution of multiple projects, ensuring they align with client marketing, communications, and business strategies. This role requires a strategic mindset, strong client relationship skills, and the ability to drive high-quality work while supporting business growth.

Key Responsibilities :

• Client & Account Management - Oversee client relationships across multiple projects, ensuring profitability and long-term success.
• Identify opportunities for growth through upselling and cross-selling agency services.
• Build relationships with key stakeholders, from brand managers to senior marketers.
• Anticipate client needs and provide strategic recommendations beyond the initial brief.
• Project Oversight & Execution - Ensure projects are delivered on time, within budget, and meet client expectations.
• Work closely with Project Managers to facilitate effective planning, execution, and knowledge transfer.
• Lead client conversations, acting as a trusted strategic partner.
• Review project deliverables at all stages, ensuring alignment with client objectives and regulatory standards.
• Strategic & Industry Expertise - Stay informed on industry trends to provide valuable insights to clients.
• Understand interdependencies between various initiatives and how they contribute to overall business goals.
• Ensure compliance with industry regulations, including Health Canada guidelines, PAAB codes, and medical / legal review processes .

Must-Haves :

This is an excellent opportunity for an experienced Account Supervisor who thrives in a fast-paced, client-focused environment and is eager to contribute to both project success and overall business growth.