DH-HIGHLANDS GOLF SHOP ATTENDANT

POSITION :  Golf Shop Attendant - Seasonal

DEPARTMENT :  Golf

STATUS OF POSITION :  Full-Time (Summer Seasonal)

JOB HIGHLIGHTS :  Shift work, work inside, Job perks

Position Summary

The Golf Shop Attendant’s primary function is to assist with the daily operation of the golf course. Their focus will be on properly checking-in guests and members for play, as well as booking in future rounds of golf and assisting with the organization and sales of merchandise. They will act as a guest service representative to all members and guests.

Duties & Responsibilities

Books starting times

Checks in golf guests and golf members

Assists with recording Golf Shop inventory

Counts and tracks incoming inventory of all pro shop merchandise

Prices each item before it goes out into the shop

Answers Golf Shop telephones

Informs the Assistant Golf Professional of any items that need to be reordered

Provides exceptional and professional service to our guests and hosts

Ensures the well-being of our guests and hosts by being alert to and reporting potential hazards

Comfortable making decisions and develops recommendations for effective problem solving

Ensures up to date knowledge of point of sale system

Maintains up to date knowledge of resort and its amenities

Maintains a professional appearance at all times

Completes special projects in a timely manner as requested

Complete all other duties as required

Education & Experience

Knowledge of golf merchandise and golf equipment an asset

Previous experience at a golf course an asset

Experience handling credit card and debit transactions

Experience working with computers and POS systems

Skills & Abilities

Guest oriented with an outgoing, sincere, helpful, caring and friendly personality

Able to work well with others

Able to take initiative within given guidelines

Pays precise attention to detail, order and cleanliness

Has exceptional energy, flexibility and professionalism

Enjoys offering exceptional service and meeting the needs of others

Has effective communication skills (verbal, listening, writing)

Has exceptional phone manner

Has strong selling skills and has knowledge of golf shop merchandise

Able to comfortably work with computers

Able to adapt in a fast pace, constant changing environment within a dynamic work schedule

Able to maintain composure and objectivity

Able to handle problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

Able to evaluate and select among alternative courses of action quickly and accurately

Is flexible with their schedule, able to work long hours, shift work, evenings, weekends and holidays as business levels require

Visa Requirements : Must be eligible to work in Canada

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.