Marketing and Public Relations Coordinator

Job Summary

The Marketing & Public Relations Coordinator provides general administrative support to the marketing department (including Public Relations).

• Produce hotel collateral material including rack & fact pieces, brochures, sell sheets, flyers, etc.; develop posters, signage and promotional material for all hotel departments as assigned.
• Assist with the development and implementation of monthly advertising / promotional campaigns for the food and beverage outlets.
• Monitor contra and donation programs including : issuing certificates, updating tracking sheets and monitoring reservations for all contra-advertising programs and media contesting.
• Update (on a monthly basis) internal communication vehicles including reader board advertising, elevator advertising, lobby screens, banquet area, and on-hold messages.
• Provide support to public relations events and photo shoots.
• Ensure listings for various publications are up-to-date and submitted in a timely manner.
• Coordinate distribution of marketing collateral and promotional items to appropriate internal and external audiences.
• Handle miscellaneous requests for departmental (advertising / PR) information.
• Coordinate the operational functions of the department including ordering supplies, booking meetings etc.
• Manage photo library of visuals available for PR and Marketing.
• Maintain and distribute logos and ensure brand specifications are adhered to.
• Manage the daily activities of marketing interns.
• Create, update and maintain landing pages for hotel website
• Maintain relationships with key partners (printers, community organizations, attractions, etc.)
• Monitor media coverage and assist with the writing of press releases and pitches
• Assist with monthly accruals and owner’s reports
• Assist with media visits and FAM groups
• Other duties as assigned by the Director of e-Business, Marketing Manager and Director of Public Relations.

Business

• Administer Purchase Order procedure (enter purchase order, get appropriate signatures, maintain binder, file copies of backup, monitor spreadsheets of outstanding purchase orders and ensure invoices are processed in a timely manner).
• Assist with coverage of administration reception desk, when required

Customer Satisfaction

Contribute content to social media, media kits and press releases.

Process Improvement / Productivity

• Ensure collateral adheres to hotel quality standards
• Adhere to key service standards

Requirement .

Working Experience

1-2 years’ experience in an office environment.

Knowledge

Experience with Photoshop and video editing software is an asset

Education

Post-secondary degree / diploma in Marketing, Communications or Public Relations preferred.

Soft Skills

Ability to prioritize and handle multiple tasks in a fast paced environment. Demonstrated initiative and ability to work independently.

Language

Good oral and written communication skills coupled with computer skills.

Physical Requirements

• Ability to sit for extended periods.
• Ability to work on a computer for extended periods.

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities.

As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.

If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.