Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Automotive Parts Specialist speaking French and English working remotely from home in Canada , you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Canada says it all!
This position is only open to residents of Canada.
What You'll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
You’ll report to your team leader. Seek to understand is one of our core values and working in a global company means working with teammates from around the world.
As it’s important we understand one another, speaking English is required so that we can communicate with each other wherever we are.
On a typical day, you'll
- Order car parts and follow up on their status
- Establish backordered item estimated time of arrival
- Make order cancelation
- Set parts pricing
- Place outbound phone calls to dealerships to follow up on recent inquiries
What You Bring to the Role
- Ability to read, write, and speak French and English. In this role you will be interacting with global customers and coworkers whose primary language is French or English.
- Minimum of 2 years’ experience as an automotive parts specialist
- Thorough knowledge of automobile mechanical and electronic functions
- Excellent computer skills
- Ability to multi-task
- Excellent communication skills
- Must already reside in Canada
What You Can Expect
- The position is permanently remote and full-time
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
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