Would you like to play a key role in the success of a fast-growing Quebec company? Are you committed to delivering an exemplary customer experience? This position is for you!
Summary of main duties :
Under the supervision of the VP Sales & Marketing, the Account Manager is responsible for sales development in the U.S. territory. The Account Manager works closely with our distributors, playing a key role as trade marketer and coach to their teams. Present in the field as needed, he / she actively contributes to increasing the distribution, visibility and influence of our brands throughout his / her territory.
Responsibilities : Planning
- Develops the annual business development plan for the United States.
- Defines sales objectives and implements strategies to achieve them.
- Manages promotional budget for territory.
- Participates in pricing strategy, discounts and cost optimization.
- Manages and builds the sales forecast and annual budget for the entire territory.
- Participates in the Sales and Marketing Committee and in annual strategic planning.
Growth management of major accounts
Optimizes business opportunities with existing distributors and chains :Analyzes customer performance, shares highlights and develops action plans to increase sales.Monitors sales and implements corrective measures where necessary.Prepares business reviews and presents new products and promotional plans.Trains and coaches customer teams, supporting in-store and online execution.Negotiates services and price adjustments when necessary.Develops new customers (distributors and / or chains) :
Identifies and meets potential customers, designs appropriate service offers.Sales representation :Develops a strategic business network and represents the company at trade shows.Administration and customer service
Collaborates with internal departments to optimize customer service.Manages internal projects for strategic accounts.Ensures efficient processing of customer requests.Reports field information and competition activities to office teams.Qualifications :
Bachelor's degree in business administration or marketingAvailable to travel (25% of time spent in the U.S.)A minimum of 5 years experience in a sales position.Knowledge of the consumer goods manufacturing and / or retail sectors. Preference for the pet industry.U.S. sales experience an asset.Strong organizational, analytical and planning skills;Entrepreneurial spirit, creativity and initiative;Communication and supervisory skills;Ability to create and maintain business partnerships;Teamwork skills;Perfect English language skills;Good knowledge of French is an asset;Autonomous with Microsoft Office suite.