IT APPLICATIONS MANAGER

RED TICOntario

30+ days ago

Job description

MISSIONS :

Manage a team supporting technical application activities and foster their professional growth and development;
Perform daily operational support of applications and liaise with business stakeholders to define and ensure SLAs and expectations are met;
Lead the implementation of all new system applications by developing roadmaps, defining functional and business requirements and developing and presenting business cases to senior leadership for approval;
Ensure proper security measures are implemented to protect computing resources and critical data and train new users by ensuring IT Operational Documentation is relevant;
Participate in Audit Reviews and ensure applications are SOX compliant and work closely with other IT teams to ensure production applications are performing and operationally stable;
Manage all aspects of business as it relates to IT application systems, including upgrades, testing, and coordinating service outages;
Develop and manage departmental expenditures to ensure alignment with approved Capital and Operating budgets.

PROFIL RECHERCHÉ : APPLICATIONS

Post-secondary education, such as a Bachelor’s Degree, in Computer Science or related field;

15 + years of relevant work experience in the IT industry with 5 + years supporting Enterprise level applications and managing application teams (we would also welcome an equivalent combination of education, training, and experience);

Prior leadership experience building and nurturing high-performing teams in remote locations and managing projects with cross-functional groups;

Strong technical experience and knowledge supporting applications such as CRM (MS Dynamics) and ERP (Sage X3 preferred) systems and collaborating with business units to define requirements and introduce solutions.

Bonus points if you have…

Experience with cloud hosted applications in AWS / Azure and supporting custom configured COTS products;

Knowledge of the cannabis industry and experience working with highly integrated business units and systems to deliver sound solutions.

We know you’re the right candidate because…

You’re a natural relationship builder who can collaborate with all levels of the organization in remote environments to drive business value;

You’re a strong communicator with the ability to convey complex technical terms in simple and engaging formats to elevate the user experience;

You’re an expert at root cause analysis and enjoy tackling challenges and finding solutions quickly in fast-paced environments;

You’re a people-oriented leader who goes above and beyond to nurture the success of others.