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Senior Business Analyst (MS Dynamics 365)

Senior Business Analyst (MS Dynamics 365)

BevertecAlberta, Canada
14 days ago
Job type
  • Full-time
Job description

Title : Senior Business Analyst (MS Dynamics 365)

Location : Alberta, Canada ( Remote if preferred)

Duration : April 2025 - March 2026 + potential extensions from April 2026 - March 31 2027, and April 2027 - March 31 2028.

The Senior Business Analyst will work with our client and the Digital Solutions teams to ensure seamless integration and adoption of key systems.

  • Responsibilities include developing business architecture models, coordinating MS Dynamics 365 CRM and 1GX ERP integration, and leading data migration and system decommissioning efforts.
  • This role demands significant experience in CRM and ERP integration, data migration, and public sector solutions, alongside strong leadership and communication skills.

Must Have

  • Successfully implemented 3 Microsoft Dynamics 365 systems with the customer engagement solutions; OR Microsoft Dynamics 365 Certification; OR 2 Years of Experience working with Microsoft Dynamics 365 customer engagement solutions
  • Experience managing a Release Management lifecycle, including scheduling, coordinating, and deploying releases across different application environments.
  • Experience in ensuring adherence to software engineering best practices and enforcing DevOps policies in team-based environments.
  • Experience developing and implementing test plans and test cases mapped to future-state requirements for large-scale IT transformations.
  • Experience in developing reporting assets such as dynamic reports, dashboards, and pivot tables using SQL Server Reporting Services (SSRS) and Microsoft Dynamics CRM.

    • Nice to Have

  • Experience working for public sector clients, including government agencies, public organizations, boards, and commissions.
  • Experience coordinating the decommissioning of business applications and systems, ensuring smooth transition and integration.
  • Experience developing and implementing both business and technical transition plans for migrating business processes and information from one system to another.
  • Experience in developing data migration / ETL processes for legacy data and other sources, ensuring proper integration and data integrity.
  • Proven experience in providing tailored solutions to social housing organizations, particularly in managing housing systems and improving tenant services.
  • Experience working with operation support ticketing tools, including administering, reporting, implementing, and training teams on their use.
  • Expertise in creating and maintaining data models that support business and operational needs, ensuring data integrity and alignment with organizational goals.
  • Experience writing technical application support documentation, including user manuals, system documentation, and operational guides.