Operations Agent (On-Site)

Attendance On-Site Job number 24784 Category Support Status : Temporary 12 months Type of Contract Temporary Number of months 12 months Schedule : Full-Time Full Time / Part Time? Full-Time Posting date 06-Feb-2025 Location : Lethbridge, Alberta City Lethbridge Province / State Alberta Area of Interest : Operations

A career as an Operations Agent / Receptionist at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues. In this role, you will sit at the reception desk and support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures. This role is 100% on-site.

Your job :

• Warmly welcome clients to the branch and direct them to the right resource person
• Provide top-quality customer service in person, on the phone, and via email
• Ensure that all common spaces for the team and for greeting clients feel welcoming and appear professional
• Organize and manage conference room schedules for clients
• Help coordinate events and conferences with internal / external partners
• Carry out various daily administrative activities (e.g., mail, distribute and file documents, couriers)
• Handling supply orders for the branch and paying / submitting invoices
• Trouble shooting IT issues & submitting requests for employees
• Branch / file clean up in preparation for CWB merger

Your team :

National Bank Financial – Wealth Management is the fifth largest mutual funds brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches. You will report to the Regional Manager and work closely with a team of investment advisors.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid (remote and in the office) work model, work schedule arrangements to help you achieve work / life balance, and flexible leave that you can take when it's important to you.

Prerequisites :

Languages : English

Skills

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Artificial Intelligence Cybersecurity Diversity & Inclusion Empathy Initiative Learning Agility Resiliency Teamwork Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.