Customer Service Representative

Net2Source Inc.fredericton, nb, Canada

9 days ago

Salary

CA$18.22 hourly

Job type

Full-time

Job description

vHi ,

Hope you are doing well!

Please find the below job description and let me know the best possible time to connect with you. You can directly call me back at (905) 315 3012 or email me your resume at

Title : Customer Service Associate (Bilingual) Languages : English and French

Location : 495 Prospect St Unit D, Fredericton, NB E3B 9M4

Duration : Contract

Rate : $18.22 / hr (All inc) on t4 without benefits

Job Description

Pay rate to contractor $18.22 per hour plus $4 hourly language premium for handling bilingual (English and Frech) customer inquiries via email, webchat and / or calls. Language premiums of $4 / hour for bilingual customer inquiries via email, webchat and / or calls. The language premium program is market driven and may amend, change, alter or discontinue this program at any time as market conditions warrant.

To be eligible for the language premium, skilled individuals need to receive a passing score upon completing the standardized language testing and must be successfully staffed in the bilingual queues.

Basic Qualifications

1 year of experience in Customer Service.
High School Diploma or equivalent.
Fluent in both French and English

Professional Skill Requirements

Proven success in contributing to a team-oriented environment.

Proven ability to work creatively and analytically in a problem-solving environment.

Excellent leadership, communication written and oral and interpersonal skills.

Excellent Interpersonal skills.

Excellent analytical skills, decision making ability and problem-solving skills.

High quality communication skills, both verbal and written.

Ability to multitask effectively and complete a variety of tasks concurrently.

Ability to plan and use time effectively.

Ability to work as part of a team.

High level of flexibility.

Excellent verbal and written communication skills.

Excellent Soft Skills.

Client focused with a passion for Customer service .

Demonstrated leadership in professional setting either military or civilian.

Demonstrated teamwork and collaboration in a professional setting either military or civilian.

Best Regards,

Ankita | Talent Acquisition Specialist

N2S Global Workforce Solutions Ltd.

30 Wellington St W, 5th Floor – Suite 504, Toronto, ON M5L 1E2

Email : | Cell : 905-315-3012