manager, food and beverage service

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Work setting

• Urban area

Tasks

• Analyze budget to boost and maintain the restaurant's profits
• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people
• 11-15 people
• 16-20 people
• More than 20 people
• Committees
• Staff in various areas of responsibility

Certificates, licences, memberships, and courses

• First Aid Certificate
• Food Safety Certificate

Computer and technology knowledge

• Accounting software
• Electronic cash register
• Point of sale system

Security and safety

• Bondable
• Criminal record check

Transportation / travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?
• What is the highest level of study you have completed?

Experience

• Experience an asset

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Gratuities
• Group insurance benefits
• Life insurance

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available
• Learning / training paid by employer
• Other benefits
• Team building opportunities
• Parking available

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and / or refugees
• Does not require Canadian work experience