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PARTS ASSISTANT

PARTS ASSISTANT

Camions GlobocamQuebec City, QC, Canada
10 days ago
Job type
  • Full-time
Job description

The main responsibility of the parts assistant is to advise customers on their parts purchases.

MAIN TASKS AND RESPONSIBILITIES :

  • Provide respectful service to clients, offering options that will meet their needs and assist them in their decisions
  • Handle incoming phone calls and emails, providing callers with the information they need
  • Promote parts on special
  • Order parts based on available inventory
  • Ensure that the parts received are in accordance with the order
  • Maintain all repair orders, invoices, insurance estimates and special-order parts in order
  • Work closely with the service department
  • Keep up to date on new and updated products
  • Assist in receiving merchandise as needed
  • Organize orders for shipping, delivery or daily pick-up
  • Ensures return to suppliers or storage of unrecovered items no longer in demand
  • Any other related duties

SKILLS AND PROFILE NEEDED :

  • Strong customer service orientation
  • Conscientious and respectful
  • Excellent stress management skills
  • Strong priority management skills
  • Teamwork and communication skills
  • Honesty, integrity, courtesy and autonomy
  • Bilingualism