Craver is revolutionizing the restaurant industry through custom-branded mobile apps that transform how quick-service restaurants and coffee shops engage with their customers. Our platform powers loyalty & rewards, subscription services, and innovative ordering solutions across North America. As we continue our rapid growth trajectory, we're seeking an exceptional Senior Product Manager to join our team and shape the future of restaurant technology.
We pride ourselves on tackling complex challenges with innovative solutions, maintaining high quality standards, and fostering a collaborative environment where great ideas can thrive. As a Senior Product Manager, you'll have the opportunity to work at the intersection of technology and hospitality, leading cross-functional teams to deliver solutions that make a real difference for thousands of restaurants and their customers.
What you'll do
As a senior leader on our team, you will :
Strategic Leadership & Planning
- Own and drive quarterly planning processes, including initiative prioritization, capacity planning, and executive presentations
- Develop and maintain comprehensive product documentation, including problem statements, goals, and success metrics
- Create and manage product roadmaps that balance customer needs, business objectives, and technical feasibility
- Lead competitive analysis efforts and maintain deep market understanding
Engineering & Development Leadership
Drive engineering team meetings including daily standups, sprint planning, retrospectives, and demosOwn the backlog grooming process, including creating and maintaining epics, user stories, and acceptance criteriaCollaborate with engineering leads to estimate effort, assess technical feasibility, and plan implementation strategiesOversee feature testing and acceptance processes to ensure quality standards are metDesign & UX Leadership
Manage and mentor the design team, providing guidance on priorities and career developmentCoordinate design workflows and ensure alignment between product requirements and design solutionsReview design work and provide actionable feedback that drives product excellenceBalance design quality with technical constraints and business objectivesCross-functional Collaboration
Build and maintain strong relationships with Customer, Marketing, and Sales teamsMonitor and respond to product queries across various communication channelsCollect, organize, and prioritize feedback from multiple stakeholders including merchants and internal teamsDrive product announcements and internal enablement initiativesFeature Development & Launch
Plan and execute feature rollouts, including pilot programs and phased deploymentsMonitor feature adoption and usage metrics to validate hypotheses and measure successCoordinate with multiple teams to ensure successful feature launchesManage documentation and training materials for new featuresRequirements
Who you are : Strategic Mindset
You excel at connecting business objectives to product initiativesYou can balance competing priorities and make data-driven decisionsYou have a track record of delivering complex products that drive business growthYou understand how to measure success and iterate based on resultsLeadership & Communication
You're an exceptional communicator who can influence stakeholders at all levelsYou have experience managing and mentoring teamsYou can lead through influence and build consensus across departmentsYou excel at presenting complex information to diverse audiencesTechnical Acumen
You understand technical constraints and can collaborate effectively with engineering teamsYou're comfortable with data analysis and can make data-driven decisionsYou have experience with Agile methodologies and development processesYou understand QA processes and can ensure product qualityProduct Excellence
You have a keen eye for design and user experienceYou understand how to balance feature scope with time-to-marketYou're passionate about creating products that solve real user problemsYou have experience with mobile applications and understand their unique challengesQualifications :
7+ years of product management experience2+ years of experience managing design teamsProven track record of successfully launching and scaling B2B SaaS productsExperience with mobile applications and restaurant technology preferredBachelor's degree in Business, Computer Science, or related field; MBA is a plusExperience with Jira, Confluence, and modern product development toolsBenefits
Extended health careVision careDental careFlexible working hoursWork from home opportunitiesVacation & paid time offCompany events & social hoursStock optionsBase Compensation / Salary Range :
The compensation offered depends on several factors including experience and education.
100k-150k per year
