McCowan Design & Manufacturing, a leading Canadian designer and manufacturer of retail store fixtures and merchandising systems based in Scarborough, seeks a professional, energetic and high performance individual for the position of Account Manager. This role involves managing some of the company’s largest and fastest-growing accounts , while at the same time you will be devloping new business throughout North America.
Team Culture
Our sales-oriented team culture is driven by a commitment to collaboration, continuous learning, and excellence, where each member is encouraged to innovate, share insights, and work together to achieve sales targets, ensuring exceptional customer experiences and sustainable growth. You have to be creative and an excellent problem solver to thrive in this position. No two days will be the same!
Key Skills Required
- Passion for customer experience
- Superior communication skills
- Relationship-building capabilities
- Excellent problem-solving skills with a technical mindset
- Appetite for learning
- Attention to details and organization
Responsibilities
Drive new sales opportunities and develop existing customer accountsPrepare and convert accurate fixture quotes into orders by completing take off's from drawings.Manage and monitor full project cycles with responsive communicationCollaborate with internal departments for accuracy and customer satisfactionHandle store orders, special projects, and administrative functions, including inventory managementCommunicate customer requirements to engineering / design teamsDevelop a deep understanding of clients’ industries and challenges for future business opportunitiesSome travel requiredPrepare accurate forecasts and sales plans for accountsMaintain a highly organized approach with strong analytical skillsExcel in verbal and written communicationProficiency in computer skills, especially Excel, Word, Windows, and PowerPointQualifications Preferred
University or college degree with approximately 5+ years of work experienceBilingual (French) would be an assetReporting and Support
The position reports directly to the Director of Sales and receives additional support from our account coordinators and engineering / design department.
Benefits
Comprehensive benefits packageBonus programCommission based compensation with no cap (You are supported with a regular bi-weekly draw)