Customer Account Specialist

Customer Account SpecialistHybrid - Dollard-des-Ormeaux, QCIntroductionWe are hiring a Client Account Specialist for our client, a leading company in global food supply chain integrity management, in Dollard-des-Ormeaux, Quebec. This position follows a hybrid work structure, requiring the successful candidate to be in office at least 3 days a week.ResponsibilitiesAct as the liaison between Sales, suppliers, and customers.Manage order entry, send SOs and POs, create new item master data, and issue credit / debit notes.Maintain internal records.Oversee sales processes from order to delivery.Monitor shipments and customer performance, addressing supply chain issues.Coordinate with internal departments and suppliers for on-time deliveries.Handle customer inquiries, concerns, and complaints.Maintain strong customer relationships to promote loyalty.RequirementsFluent in English and French.Bachelor’s degree in a related field.1-2 years of customer service experience (non-call center).Experience managing an ongoing list of customers / clients.Experience handling purchase orders / inventory.Intermediate proficiency in Excel, Outlook, and Word.Strong communication skills.Team player in a collaborative environment.Experience or general interest in the food and beverage industry is highly preferred.What We OfferWhy apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you : from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We’ll get you going while you get on with the job.About UsBrunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services