Client Director

Client DirectorJob LocationsCA-ON-TorontoPosition Type Full Time Postal CodeM5B 2L7 Requisition ID 2025-435155 Category Client Services / Account ManagementSummaryClient Director - Canada At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic Client Director who will lead the team for the specific client assignment. Responsible for the overall management, development, and growth of assigned markets. Achieving the market's Profit and Loss targets, generating new business opportunities, and managing the business unit operations. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer : Full-Time Benefits (Health, Dental, Disability, Life, Lifeworks Program)PerkSpot Discounts on Travel, Movies, Cell Phones and moreTraining and Career DevelopmentGenerous Paid Time-Off Responsibilities : Develop strategic plans to be implemented by customer teams that will achieve client's overall sales objectives while staying within trade spend guidelines.Coordinate and organize category reviews for key categories with key customers. Attend key meetings with customers and their teams.Build strong customer relationships at mid to senior level of the organization.Meet and exceed annual revenue budget by achieving objectives and expanding the Company services where applicable.Work closely with customer teams and administration to ensure the client's proprietary trade planning system is accurate and updated.Ensures workflow and processes are followed as needed to achieve business objectives and maximum level of operational efficiency.Qualifications : University degree, college diploma or equivalent job-related experienceMinimum 5 years progressively responsible experience in the consumer packaged goods industry either with a manufacturer or sales agency5 years successfully managing a P&L, budgeting and forecasting, managing client expectations either personally or through a team5 years previous experience with managing direct reportsEffective presentation skills; strong people management skills; Outstanding written and oral communication skillsWorking knowledge of syndicated dataThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.ResponsibilitiesThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and ResponsibilitiesStrategic Planning & DevelopmentDevelop strategic plans to be implemented by customer teams that will achieve client's overall sales objectives while staying within trade spend guidelinesClient ManagementCoordinate and organize category reviews for key categories with key customersAttend key meetings with customers and their teamsBuild strong customer relationships at mid to senior level of the organizationRevenue Budget AchievementMeet and exceed annual revenue budget by achieving objectives and expanding the Company services where applicableTrade Plan SystemWork closely with customer teams and administration to ensure the client's proprietary trade planning system is accurate and updatedAdministrative SupportEnsure all administrative activities are completed as necessaryAnnual MeetingPrepare for and conduct annual meeting with Senior ManagementAdditional Expectations : Executes verbal and written business communications, in a manner that effectively achieves business objectives, reflects the Company's commitment to integrity, and is in keeping with Company policies (including Code of Business Conduct and Ethics).Delivers work that meets or exceeds management expectations as to quality, quantity, timeliness and attendance.Ensures workflow and processes are followed as needed to achieve business objectives and maximum level of operational efficiencyAdheres to Company Policies & Procedures including but not limited to associate policies found on the Company's intranet site and the Company's Code of Business Conduct and EthicsComplies with applicable lawsPerforms the job safely utilizing proper equipment and safety techniquesAdditional responsibilities as assigned by one's supervisor or other manager related to the position / department Supervisory ResponsibilitiesThis position does not have supervisory responsibilitiesDriving RequirementsDriving required on an as needed basisTravel RequirementsTravel up to 20%Schedule RequirementsAbility to be flexible and willing to work extended hours when necessary Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the jobEducationUniversity degree, college diploma or equivalent job-related experience ExperienceMinimum 5 years progressively responsible experience in the consumer packaged goods industry either with a manufacturer or sales agency5 years successfully managing a P&L, budgeting and forecasting, managing client expectations either personally or through a team5 years previous experience with managing direct reports Skills, Competencies, Tools and SoftwareAction oriented, results drivenAbility to exude confidence with and gain trust of clients and internal business partners and staffEffective presentation skills; strong people management skillsOutstanding written and oral communication skillsWorking knowledge of syndicated dataAbility to handle multiple tasks, competing priorities and deadlines while maintaining a high level of professionalism Proficient in Microsoft Office Suite; MEI Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee's employment, which can only be modified in a writing signed by the CEO.