Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values Care, Commitment, Community, and Confidence.
Are you interested in a career in insurance, or, are you already an insurance professional and would like to take your career to the next level?
We currently have some exciting roles for Senior / Intermediate National Property Claims Adjusters for our Customer Response - Property team and will consider people from any province in Canada.
You will be responsible for claim settlement via telephone with a key focus on quality and customer service. The successful candidate will work with premiere property vendors to quantify the claim and apply cost saving guidelines in the quantification of loss and expense without compromising the delivery of superior customer service.
What you’ll do :
Support our claims customer demand through a call-center environment
Investigate and negotiate property claims in accordance with Aviva's claim procedures and guidelines.
Responsible for confirming coverage and compiling FNOL information for incoming claims.
Responsible for data accuracy and the issuance of payments to vendors, insureds and experts.
Review and compile facts, policy, and technical reports, analyze estimates, value of claim and negotiate / settle claim accordingly.
Effectively advise and counsel customers on claim status, provide prompt and exemplary customer service and while keeping related parties informed of the claims status.
Responsible to ensure all correspondence is completed in a time efficient / effective manner including the creation of Critical Path, Proof of Loss and reservation of rights letters etc...
Responsible for recognizing questionable claims, subrogation and risk opportunities.
Also responsible for reviewing case law to determine liability.
Meets Property team performance expectations that are set individually and contributes to team success.
Adheres to and supports policies surrounding attendance
What you’ll bring :
3 - 8 years claims insurance experience or insurance call center or customer service experience in any industry
Ability to work in a fast-paced environment to support customer demand
Strong customer service background
Excellent computer skills and organizational skills
Excellent oral and written communication skills.
Bilingualism in English and French (is not a must but a big asset)
Knowledge of Cantonese, Mandarin, Korean & Punjabi (not a requirement but a big asset)
Licenses for claims adjusting in any provinces (not a requirement but a big asset)
Must be able to work rotating shifts during the hours of 7 : 00 AM to 8 : 00 PM Monday to Friday, and have flexibility to work some Saturdays only if needed.
What you’ll get :
Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Exceptional Career Development opportunities.
We’ll support your professional development education.
Additional Information : Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities.
If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.
This process applies throughout your career with Aviva Canada.
National Property Claims Adjuster
We currently have some exciting roles for National Property Claims Adjusters for our Customer Response - Property team and will consider people from any province in Canada. Investigate and negotiate property claims in accordance with Aviva's claim procedures and guidelines. The successful candidate ...
Associate Claims Adjuster, Property
Our Property Adjusters providing efficient and prompt investigation on damages, including theft, disappearance on jewelry, wind claims and even potential exposure to CAT claims. What it’s like to be a Northbridge Claims Adjuster: . As a Claims Adjuster you will be part of a dynamic team that prides ...
Experienced Commercial Property Claims Adjuster
We currently have some exciting roles for Experienced Commercial Claims Adjusters for our Customer Response - Property team and will consider people from any province in Canada. You will be responsible for claim settlement of predominately commercial property claims (80% commercial | 20% personal li...
Claims Adjuster, Property
Our claims team is looking for a Property Adjuster who will be responsible for:. Full investigation, evaluation, analysis, negotiation and settlement of Property damage claims. General support of claims area and special projects as required. ...
Property Field Claims Adjuster
We’re looking for Intermediate and Senior Level Property Field Claims Adjusters to join our growing team!. Investigate relatively complex commercial and personal lines property claims in a timely and respectful manner through communication with customers, contractors, consultants and any other relat...
SIU Adjuster (PD/Property and Casualty Claims)
Minimum of 3 years experience in the similar role with knowledge of PD/Property and Casualty claims. Collaborate with the lead adjuster, different vendors and experts to contemplate vehicle inspections, EUO and investigative steps towards resolution of investigative file. Provide reports to Leadersh...
National Property Claims Examiner
We are currently looking to hire an National Property Claims Examiner to join our National Property Claims team. In this role, you will be responsible for both the oversight and management of third party adjusted claims and direct handled claims. Unlike the large loss adjusters who are on site and g...
Property Claims Adjuster (Huntsville)
The successful candidate will investigate, evaluate, negotiate and settle commercial lines claims by telephone and correspondence. Comparing claims information with evidence. ...
Claims Adjuster, Property
Our Property Adjusters providing efficient and prompt investigation on Personal Lines damages, including theft, disappearance on jewelry, wind claims and even potential exposure to CAT claims. What it’s like to be a Northbridge Claims Adjuster, Property. As a Claims Adjuster you will be part of a dy...
Property Claims Adjuster (Thunder Bay)
The successful candidate will investigate, evaluate, negotiate and settle commercial lines claims by telephone and correspondence. The candidate will direct field adjusters on a task basis. Comparing claims information with evidence. Ability to conduct telephone investigations, evaluate, negotiate a...