Emergency Preparedness Specialist-Patient Experience and Quality Team,FT(J0624-0346)

Job Description

Emergency Preparedness Specialist-Patient Experience and Quality Team,FT(J0624-0346)

Company Bio

IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care.

At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation.

North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community.

As part of our dynamic team, you too can stand out and be amazing! At North York General, our team is making a world of difference.

Position Summary

Emergency Preparedness Specialist, Patient Experience and Quality Team

In collaboration with the manager, The Emergency Preparedness and Risk Specialist will conduct system level planning, analysis and implementation of NYGH’s Emergency Management and Business Continuity Programs in order to protect the organization’s ability to provide patient care during an emergency.

They are accountable for developing training programs for staff at all levels, and are responsible for ensuring compliance with Accreditation Standards regarding Emergency Preparedness.

On a practical level, you will

Be a subject matter expert and key consultant for Emergency Management; the corporate Emergency Management Committee; and the development of plans across NYGH for Emergency Codes.

Develop and review of Emergency Management codes, relevant policies and procedures; ensuring alignment with key legislative and regulatory requirements.

• Develop and lead training programs using a variety of methodologies (simulation, table top, etc.) to support emergency preparedness and business continuity activities across all levels of the organization.
• Serve as a subject matter resource for organizational business continuity through the development of the organizations Business Continuity Plan, and to provide subject matter expertise regarding planned downtimes for Facilities, Redevelopment, Information Services, etc.
• Support NYGH’s Administration On-Call process for leaders by developing policies and guidelines to support leaders when on-call and to conduct training and education regarding the on-call process.
• Facilitate activation of and support for Emergency Operations Centre (EOC) infrastructure, including management of EOC carts and critical equipment.

Lead debriefing sessions and the monitoring EOC activities.

Serve as a key subject matter expert and liaison for the hospital in key external partnerships (e.g. provincial, municipal and regional services, committees, including the provincial Emergency Management Communication Tool (EMCT).

Qualifications

• Successful completion of a University Degree in Health Sciences, Public Health, Emergency Management or related discipline, or approved equivalent combination of education and experience required .
• Minimum five (5) years in emergency preparedness management experience, preferably within a Healthcare setting required.
• Working knowledge of the Incident Management System (IMS) for emergency preparedness required.
• Proficient computer skills in Microsoft Word, Excel, Power Point and Visio, excellent communication skills required.
• IMS Certification, PMP or Lean Certification preferred.
• Project management experience is an asset.
• Excellent planning, analytical and organizational skills.
• Ability to meet deadlines and manage tasks accordingly.
• Effective organizational, interpersonal, leadership, judgment, critical thinking and decision-making skills.
• Ability to work effectively within a multi-disciplinary team.
• Flexible, self-directed and able to work effectively with minimal supervision.
• Demonstrated ability in interpersonal, diplomacy, coaching, facilitation and team building skills.

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals.

This is a Full Time Regular position, with 8 hours shifts, Days shifts in the Patient Experience and Quality Team. We offer a highly competitive total compensation package that includes benefits, pension, and vacation.

If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

FOR EXTERNAL APPLICANTS ONLY : As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.