Program Manager (Banking)

Cybersecurity & IAM Program Manager

Location : Toronto, ON (Hybrid - with occasional hybrid onsite client visits)

Term : 6 months contract

Position Overview :

As a Senior Customer-Facing Program Manager, you will be a key point of contact between our organization and clients, responsible for managing and delivering complex banking programs. This role requires a proactive approach, top-notch communication skills, and a strong background in program management within the banking industry.

Key Responsibilities :

Client Engagement : Serve as the primary liaison between the organization and clients, ensuring clear communication and understanding of program objectives.

Program Management : Oversee and manage complex banking programs, ensuring they are executed efficiently, on schedule, and within budget.

Proactive Approach : Anticipate and address client needs, offering proactive solutions and guidance to achieve program success.

Cybersecurity / IAM Expertise : While not mandatory, experience in cybersecurity or Identity and Access Management (IAM) implementation is a plus.

Hybrid Client Visits : Conduct occasional onsite client visits as needed to build strong client relationships and understand their specific requirements.

Communication : Exceptional communication skills are critical, both in managing client expectations and collaborating with internal teams.

Qualifications :

• A minimum of 10 years of overall professional experience.
• 5+ years of program management experience, preferably within the banking sector.
• Strong background in banking and a deep understanding of complex program management.
• Experience in cybersecurity or IAM implementation is a plus.
• Outstanding communication and interpersonal skills.