Job Title : Business Process Analyst
Location : Toronto, ON M7A 0A9 (Hybrid - 3 days per week in office)
Duration : 6 months
Contract Type : T4
2 openings - Sr. & Jr.
Pay Rate :
Jr. Process Analyst - CA$35.13 / Hour - (1-2 years of experience)
Sr. Process Analyst - CA$51.72 / Hour - (3-5 years of experience)
Role Responsibilities Include (but are not limited to) :
- Analyze process models as they are (As-is), compare them to the future and improved designs (To-be) and determine the necessary changes for arriving at the improved state.
- Design business processes (To-be) and manage any subsequent changes to them.
- Identify, document and analyze business rules that govern the implementation of business processes.
- Test and execute processes to ensure that the right results are achieved
- Examine processes holistically to understand the impact of changing them on people, strategy, existing software applications and general business operations.
- Collate feedback on process performance. The collected data forms the basis of future process improvement projects
- Monitor and measure the effectiveness of processes
- Perform analysis to detect inefficiencies within the scope of a given workflow
- Spreadsheet software and flow-charting tools, and various business process analysis tools
Must Haves :
3-5 years years process consulting (more business end)Strong leadership skills - some experience in leadership (Ability to run workshops)Ability to write procedures (must), analyze and understand process mapping as a method of visualizing an ongoing processAbility to analyze information from customers, vendors, and key stakeholdersStrong understanding of business process analysis methods and skills to find ways to help clients achieve their goalsNice To Have Skills :
Experience with VISIO - other mapping toolsExperience with MS Office ApplicationsSoft Skills :
Strong communication skillsStrong collaboration skills to partner with stakeholders and team membersExcellent writing skills