Assistant Store Manager

Michael Hill is a market leading, premium jewellery brand, operating a network of 280 stores across Australia, New Zealand and Canada.

We invite you to come and join the team behind the moments that matter!

What can we offer you?

• Surround yourself with an encouraging network of fellow Assistant Store Managers whilst being mentored by knowledgeable retail leaders
• Access to our exclusive "Michael Hill Rewards" platform providing discounts and cashback with multiple retailers, weekly recipe inspiration and wellbeing tips
• Free access to our Employee Assistance Program
• A well reputed, heritage brand trading in 3 countries; your career progression opportunities are endless
• Dedicated training and development programs to set you up for success - 12 week 'Stepping Stones' to immerse you in the wonderful world of Michael Hill products, as well as a purposeful leadership enrichment program
• Engaged and talented leaders who are committed to the development of your career
• Exclusive Team Member Purchase Privilege (exclusive team member pricing on MH Products)
• An amazing culture recognised through our best-in-class engagement survey results
• Reward and recognition and celebration of your success through awards nights and team, events

More about you

• Proven ability to deliver results in a driven and / or highly measured environment with an understanding of KPIs
• Confidence to oversee store operations alongside and in the absence of the Store Manager
• A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment
• Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
• Ability to manage relationships at a variety of levels within the business
• A desire to provide an outstanding experience for both stakeholders and team members
• Flexibility to work evenings, weekends, and public holidays

About this role

The Assistant Store Manager position is an exciting opportunity for an engaging professional motivated to take the next step in their career.

Supporting the visions and goals of the business; together with the Store Manager you will create meaningful relationships, be a key part of providing ongoing coaching and mentoring to team members and lead by example to showcase the ability to deliver results through a premium customer experience.

Michael Hill is the Jeweller that cares and we are committed to becoming a more sustainable and ethically responsible business, protecting our eco-system and contributing to the communities we serve in meaningful ways.

We have set lofty goals and are committed to bringing change to benefit our customers, our planet and future generations.

For over 40 years, we have been the people behind the moments that matter. Interested in being part of our story and creating your own moments?

Be part of something special. Be part of Michael Hill. APPLY NOW!

We’re all individuals. We love that. That’s why we encourage applications from our indigenous community, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community and anyone else who wants to join our team.