Desktop / Telephone Adjuster, Auto PD HYBRID (Markham, ON)

Company :

IndemniProDesktop / Telephone Adjuster, Auto PD HYBRID (Markham, ON)

We are currently looking to add an experienced Auto PD Desktop Adjusters to our team!

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows :

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit or to learn more.

Competencies :

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have experience in Personal and / or Commercial lines Auto Property Damage (PD). Some personal Property Claims experience will be considered an asset, as well as the following competencies.

Qualifications & Experience

University degree or post-secondary education related to insurance.

Minimum of 3 years' experience.

Equivalency in combination of education and experience will be considered.

Ongoing commitment to education and learning.

Effective analytical skills, including identification of cause-and-effect dynamics.

Good investigative manner

Able to draw valid conclusions and effectively communicate them.

Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

Adjuster’s license, or currently pursuing or have completed the CIP designation.

Advanced communication skills including :

Effective written skills including those of a technical nature.

Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Strong commitment to ongoing education and learning.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.