Account Executive

About Us

At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Victoria, Calgary, and Edmonton, we employ over 550 team members and are one of the largest technology solutions providers, recognized for our ability to deliver and innovate to meet the changing needs of our clients.

Position Overview

Microserve is looking for a competent, motivated, and ambitious Account Executive to join our team in Vancouver Lower Mainland area. If you love finding new business opportunities and managing relationships with existing clients, this job is for you! You will be directly responsible for the maintenance and expansion of our customer base.

As an Account Executive, you will be responsible for identifying and developing new client prospects, managing client relationships, and ensuring the successful delivery of Microserve services and solutions to clients. You will develop comprehensive strategies to drive team success and own customer relationships.

Additionally, you will leverage your business and partnership relationships by researching the account to understand its operating model, business challenges, critical metrics, and growth strategy to develop a solution-based strategy to retain and build client relationships and partnerships.

Responsibilities :

• Actively seek, identify, qualify and develop new business opportunities specializing in IT Services and Solutions.
• Build strong client relationships and continue to build new opportunities within assigned accounts on an ongoing basis
• Develop and nurture solid business relationships with influencer's and decision makers within client organizations who will see you as a trusted IT advisor
• Work closely with other members of the team to develop and present technical solutions that are the best-fit for our clients’ needs
• Take overall responsibility for all aspects of the sales process to ensure the successful delivery of solutions and services within assigned client accounts
• Update and Manage Client information and opportunities in CRM
• Provide forecast and other reports as requested by management
• Act as an escalation point for clients on issues pertaining to all aspects of their relationships with Microserve
• Participate in call-based and other marketing or lead generation campaigns as required
• Consistently demonstrate a high level of teamwork through working cooperatively and effectively with other internal and external stakeholders
• Lead and / or participate in writing proposals and RFP responses for your clients.

Requirements :

Corporate Responsibility

Employees will embrace and embody our core values in their daily work : We Sweep Floors, Openness, Flexibility, Not Stuffy, and Customer-Driven.

What do you get?

Compensation : In accordance with the BC Pay Transparency Act the range for this role for BC residents is ranging from $65K to $90K, with a highly competitive commission structure on top.

At Microserve, we gather compensation benchmarking data across BC & Canada for our roles and use that data to build a salary range for our current team and future talent. Your exact salary is determined based on a combination of your relevant experience, skill, competencies, and internal pay equity. If you feel like this role is your dream job and have questions about compensation and benefits please get in touch with us as we are always happy to discuss further. At Microserve we believe that compensation conversations should always be ongoing.

Microserve is committed to a diverse and inclusive workplace. We are an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify the Recruiter.