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Dispatcher - Entry Level

Dispatcher - Entry Level

ElevateWindsor, Ontario, Canada
13 days ago
Job description

Job Title : Dispatcher – Entry Level

Location : Windsor ON

Hourly Rate : depending on experience

Overtime : after 44 hours

Shift : 10 AM 6 PM (after training)

  • Training Schedule : 7 AM 3 PM

Perks of Working with Elevate :

  • Referral Bonus – Contact :
  • OntheJob Training
  • Career Growth and Development Opportunities
  • 24 / 7 Reliable Support – Our team is always available
  • Responsibilities :

  • Managing custom border orders
  • Serving as the first point of contact for customers in the office
  • Handling truck drivers’ timecards outgoing loads and shift coverage
  • Entering customer calls and orders into the system
  • Addressing customer complaints and resolving issues
  • Monitoring and following up on emails as required
  • Processing paperwork for customs brokers and adapting to workflow changes
  • Requirements :

  • Proficient in computer use and navigation
  • Excellent customer service skills both via email and phone
  • Strong multitasking abilities with the capability to prioritize tasks in a fastpaced highpressure setting
  • Dispatching experience is an asset
  • Keen attention to detail with strong data entry skills
  • Key Skills

    Typing,Data Entry,Customer Service,AS400,Transportation Management Systems,Computer Skills,Paratransit,Microsoft Outlook,Computer Literacy,Dispatching,Logistics,Phone Etiquette

    Employment Type : Full Time