administrative assistant

Education

• Secondary (high) school graduation certificate

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Plan and control budget and expenditures
• Supervise other workers
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Oversee the classification and rating of occupations
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Organize staff consultation and grievance procedures
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Assign, co-ordinate and review projects and programs
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• MS Access
• MS Office

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Invoices
• Charts, tables, graphs and diagrams
• Business process management

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Ability to multitask
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Dependability

Experience

• 1 to less than 7 months