Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : Reporting to the Senior Director, Advanced Analytics & Data Management, the Director is accountable for the technical enterprise analytics reporting infrastructure for Fraser Health's corporate, acute and clinical data.
This position plays a strategic role to help guide decision making, set direction and inform and develop strategies for the enterprise analytics environment for FHA.
This involves identifying, defining, aligning, and sustaining the critical paths and requirements of the technology solutions regarding analytics reporting.
This position is also accountable for facilitating and promoting diverse technical solutions related to both analytic patient and employee reporting including providing leadership and overall project management and control for the successful implementation of assigned organizational strategic projects.
This position plays a strategic role to help guide decision making and setting direction and informing / developing strategies for analytics reporting including advising in current and future trends to ensure the organization receives the high set levels of efficiency from our investments.
The position will also be responsible for all data and system security as it relates to the data warehouse & analytics environment, as per FHA's privacy guidelines.
Advises on all training and education of reporting and analytics & reporting systems to analytics staff and other staff throughout the organization to ensure that reporting tools are utilized efficiently and effectively.
The Director develops, monitors and manages a budget and builds and leads a team to ensure all aspects related to the backend infrastructure.
Responsibilities Provides leadership in the overall technical architecture, design, development and test guidance for FHA analytics reporting.
Oversees the technical data management team in FHA's corporate, clinical and community based analytics. This includes directing the activities of a technical team including data modelers, data architects, Extract Transfer Load (ETL) and Business Intelligence (BI) developers and Quality Assurance team.
Guides and influences PHSA Information Management / Information Technology Services (IMITS) team and decision support staff responsible for the technical backend.
This involves developing priorities, coordinating and reporting on the group's performance and activities. Manages intersections with various other parties including PHSA tech services, IMITS, Clinical & Systems Transformation services and others to ensure proper and diligent change control across many interdependent systems Delivers various data analytics initiatives by effectively working with business partners, source system teams, project managers and IT staff.
Supervises designated staff and contractors, establishing clear definitions of responsibility for each employee, reviewing workload assignments and adjusting schedules accordingly.
Ensures all job descriptions within area of responsibility clarify and delineate position expectations. Conducts employee performance reviews and coaching sessions including implementation of appraisals and facilitation of individual goal setting.
Creates an environment that foster growth and development. Investigates work and staff issues and where necessary initiates disciplinary action including termination.
Recruits staff and contractors through methods such as identifying vacancies and making hiring decisions to ensure goals and objectives of the department are being met.
Oversees the technical management and development for all data infrastructure related projects. This involves providing leadership in development of project charts, plans including budget and timelines and managing deliverables.
Develops and maintains internal and external design documentation to detail technical design specifications and ensure knowledge transfer.
Drives evaluation and adoption of scalable data analytics solutions for FHA. Identifies opportunities and implements reporting improvements by ensuring system enhancements are developed, tested, deployed and function according to agreed upon requirements.
Maintains up to date knowledge regarding new and upcoming system functionality. Maintains awareness of current analytics and reporting systems trends and issues and communicates to groups as appropriate.
Manages and provides a safe and healthy workplace for patients / clients and staff and ensures that health and safety requirements for operational area are met.
Reports unsafe situations; investigates and takes corrective action and / or notifies appropriate personnel. Performs other related duties as assigned.
Qualifications Bachelor’s Degree in Computer Science or related discipline, plus ten years’ experience in data warehousing development, including a minimum of five years of recent, related management experience, or an equivalent combination of education, training and experience.
COMPETENCIES : Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional / Technical Capabilities Demonstrated experience in managing Data Warehouse / Analytics systems as well as capacity planning and scaling with overall Data Warehouse / Analytics infrastructure.
Enthusiastic leader and proven track record of developing team members including permanent and contract staff. Proven ability to effectively manage in a large and diverse environment.
Proven ability to plan and execute complex projects with stringent timelines. Ability to strategize and utilize diplomacy in handling and maintaining relationships.
Ability to provide, create and support innovation within limited resources. Ability to provide leadership, motivation and guidance while demonstrating commitment to excellence.
Ability to develop strategies for team members and FHA staff with dealing with change and transition. Strong data modeling and dimensional modeling skills.
Strong ETL design and development experience. Advance knowledge and experience in SQL. Ability to adapt, learn and build on new technologies.
Ability to translate business needs into data requirements. Excellent communication and interpersonal skills. Keeps abreast of technological changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
Utilizes effective facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.
Physical ability to perform the duties of the position.