Responsibilities :
- Managing all work activities relating to the sales process
- Identifying and implementing best practices based on our Corporate Values
- Actively recruiting, onboarding, retaining, and developing talent while holding sales reps accountable for results. Managing all employee contracts.
- Resolving sales rep escalated issues; identify / triage issues; track and identify trends.
- Tracking sales activity and ensuring follow-ups through to signing off on all new training contracts
- Setting, tracking and monitoring metrics; Takes ownership of KPI’s and trends in order to achieve objectives.
- Influencing management on decisions related to departmental and functional priorities, schedules, and plans.
- Ensuring that processes and plans are integrated with broader business unit strategies.
- Growing the clients training groups across North America within the next 3 years
- Coordinating with marketing department on sales funnels, CRM lead follow up and key messaging.
- Working with the client services team to plan social gatherings, events, and quarterly trips.
Qualifications :
- High level of business acumen, strategic agility, ability to develop others, and influence change.
- Ability to onboard a minimum of 150 new Realtor clients between Q2 and Q4 2024
- Proven track record of strong relationship management experience in a fast-paced environment
- Strong process skills and attention to detail
- Display ability with a willingness to get on board with new technologies quickly and with ease.
- Ability to handle objections and demonstrate value. Cold-calling experience required.
- Ability to lead as 90% of responsibilities are to be performed with minimal supervision.
- Ensure the values are consistently represented, ensuring a stellar customer experience each and every time.
Preferred Attributes or Qualifications
- 7-10 years of directly related experience
- 5+ years’ demonstrated experience in a senior management role.
- Demonstrated success establishing, leading, and maintaining effective working relationships at the Senior Management level.
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