Site and Excellence Service Manager

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brenntag other 2.jpg

JobTitle :

Site and Excellence Service Manager

Location : Laval / Canada

Laval / Canada

Employment Type : Arbeitnehmer

Arbeitnehmer

Site and Excellence Service Manager

Our team in Laval currently has an opening for a Site and Excellence Service Manager

YOUR ROLE & RESPONSIBILITIES

Job Summary :

This role encompasses a broad range of responsibilities within the organization, focusing on overseeing and optimizing site operations across various departments.

The Site Manager Operations will play a pivotal role in enhancing the efficiency and effectiveness of the operational processes, ensuring strategic alignment with organizational, supply chain customer service goals, and fostering a culture of continuous improvement and innovation.

Job Description :

Leadership and Strategic Planning : Provide visionary leadership to the operations team, including Inbound and Outbound Warehouse, Fleet Services, Facilities Management, Transportation, Purchasing and Customer Service.

Develop and execute strategic plans to enhance operational efficiency, customer satisfaction, and profitability.

Financial Management : Oversee budgeting, fiscal management, and financial reporting. Implement cost reduction measures and ensure fiscal discipline across all operational activities.

I was not entirely involved with the financial aspect.

Compliance and Safety : Ensure adherence to Regulation respecting occupational health and safety, Transportation of Dangerous Goods, Food and Drugs Act.

Foster a culture of safety and compliance, minimizing risk and ensuring the security of the building, its contents, and people.

• Customer Satisfaction and Quality Control : Champion initiatives to meet or exceed customer satisfaction goals. Oversee quality processes, ensuring the delivery of high-quality products and services across :
• Safety : Implementing measures to prevent accidents and protect workers and others from potential harm in the workplace.
• Health : Promoting health and well-being among employees, including preventing occupational illnesses and managing workplace health risks.
• Environment : Minimizing environmental impact by managing waste, reducing pollution, and implementing sustainable practices.
• Team Development and Engagement : Lead, mentor, and develop a high performing operations, purchasing and customer service management team.

Foster an environment of engagement, problem solving, and continuous improvement.

Technology and Innovation : Leverage technology to streamline operations and introduce innovative solutions to operational purchasing and customer service challenges.

Keep abreast of industry trends and integrate best practices into operational and customer strategy.

Collaboration and Communication : Work closely with other departments to ensure seamless integration of operations with sales, marketing, and other key functions.

Maintain open lines of communication with all stakeholders, including employees, management, and customers.

• Crisis Management : Develop and oversee emergency response and crisis management plans. Maintain liaisons with local emergency management and other entities to facilitate plan development and response coordination.
• Labor Relations : Where applicable, oversee the interpretation, adherence to, and negotiation of collective bargaining agreements.

Participate in grievance or arbitration proceedings as necessary

YOUR PROFILE

Education and Experience :

Bachelor's degree in business administration, Supply Chain Management, Operations and Customer Service Management, or a closely related field is required.

An equivalent combination of education and experience may be considered.

• Minimum of 7 years of operations management experience with demonstrated progressive levels of responsibility. Experience in a senior leadership role overseeing diverse operational functions is preferred.
• Exceptional leadership, strategic planning, and financial management skills.
• Strong communication, problem solving, and decision-making abilities.
• Demonstrated ability to work under pressure, manage a wide variety of tasks simultaneously, and meet tight deadlines.

OUR OFFER

• We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
• Individual development,on-the-job training, and development programs designed to help our employeesgrow in their careers.
• Competitive pay and incentives.
• Health and dental paid bycompany (with exception of LTD)
• DC pension plan matched 100% byemployer up to 6%
• EFAP
• Starting 3 Weeks Vacation
• Flexible Work Hours
• Gym / Wellnesssubsidy
• TuitionReimbursement

INTERESTED?

We look forward receiving your application.

BrenntagCanada Inc. is committed to building a workforce that reflects the communitieswe serve and to promote a diverse, inclusive, accessible, merit-based,respectful and equitable workplace.

Brenntag Canada Inc. provides equalemployment opportunities to qualified applicants and employees without regardto race, ancestry, place of origin, colour, ethnic origin, citizenship, creed,sex, sexual orientation, record of offences, age, marital status, familystatus, religion, gender identity, protected veteran status, disability or anyother status protected by applicable Canadian, provincial or local law.

Weoffer employment accommodation across the recruitment process and all aspectsof employment consistent with the requirements of Applicable Law's HumanRights Code.

Let us know if you require a disability-relatedaccommodation.

Collectionof Information

Yourpersonal information is being collected and will be used to determine yourqualifications for employment with Brenntag Canada Inc.

This collection ofpersonal information is necessary to the proper administration of theapplication process. Please do not provide more personal information than whatis asked of you.

For example, do not include your social insurance number,photograph, or banking information, etc. with your application.

We stronglyencourage you not to provide us with information beyond that which is requestedin the job posting. If you have any questions about the collection, use,disclosure, or retention of your personal information, please contact us.

BrenntagCanada Inc. is an inclusive employer.

Accommodationis available in accordance with the Applicable Law's HumanRights Code.