Scale Clerk

Gerdau is the leading company in the production of long steel in the Americas and one of the major suppliers of specialty long steel in the world. With more than , employees, Gerdau has an installed capacity of more than million metric tons of steel, and it is the largest recycler in Latin America, and around the world, it transforms millions of metric tons of scrap into steel every year.

Gerdau Long Steel North America is a leader in mini-mill steel production and steel recycling in North America, with an annual manufacturing capacity of approximately million metric tons of mill finished steel products. Through a vertically integrated network of mini-mills, scrap recycling facilities and downstream operations, the company serves customers throughout the U.S. and Canada, offering a diverse and balanced product mix of merchant steel, rebar, structural shapes, fabricated steel, flat rolled steel and wire rod.

Job Summary :

Operates Scales to weigh incoming and outgoing vehicles for either delivery or pickup of scrap materials.

Will be dealing with customers on daily basis. Customer service and multitasking skills are highly desired.

Nature and Scope :

Directly reporting to the Division Manager, the Scale Operator must regularly communicates with other scale operators and inspectors to assist with vehicle yard traffic. Will work with other Gerdau staff as needed via, phone, email, in-person, and radio communications.

Principal Accountabilities :

• Enthusiastic greeting of customers and direct them to various locations in the facility
• Record weights and other supporting documentation on tickets. This includes accurate recording of load deductions (non-conforming material), re-pricing as directed by Buyers, printing and distributing scale tickets as required.
• Maintain daily records of all purchases and sales transactions
• Process scale payments including pay adjustments; contact the Buyer to discuss contracts details and any changes
• Issue cash payments for customers that require immediate payment.
• Must be able to manage difficult customer situations effectively and professionally.
• Answer main telephone line and redirect all calls accordingly.
• Constantly maintain radio contact with the appropriate yard personnel including and being aware of Emergency calls and proper handling of different types of situations.
• Maintain and implement safe work procedures while ensuring all guests have been informed of and adhere to proper PPE requirements.
• Manage the work area by keeping all paperwork processed and neatly filed as well as maintaining cleanliness and orderliness of scale house and workstations according to S Standards.
• Daily cash reconciliation; review ticket purchases and complete daily cash count

Skills and Abilities :