Administrative Assistant
Tracking Code Job Description
FUTURE OPPORTUNITY with the Ontario Centres for Learning, Research & Innovation in Long-Term Care at Baycrest
ADMINISTRATIVE ASSISTANTS NEEDED
Temporary 6-month contact
Job Summary
The administrative assistant performs administrative functions that support the effective and efficient program and operation at the Ontario Centres for Learning, Research & Innovation (Ontario CLRI) at Baycrest.
Key Responsibilities
- Schedules, coordinates and assists with meetings, activities, events, staff, trainees, and visitors
- Set up zoom settings and invitations, take minutes and distribute meeting information to attendees
- Providing customer service / helpdesk ticket support
- Updates client account information, and distribution lists, as well as other databases
- Assists with funding applications and financial paperwork
- Assists with committee meetings
- Assists with disseminating contracts and payroll
- Adheres to policies and procedures for Baycrest employees
- Receives and processes payments / refunds for memberships, services, and products
- Receives and distributes daily mail / deliveries
- Maintains office security by following safety procedures and controlling access via the Reception Desk (visitor badges, etc.)
- Provides administrative support for ad hoc items
Qualifications and Competencies
- Undergraduate degree, college diploma, or certificate in business administration or in a related field (Education, eLearning, Computer Technology, or other related field) is preferred
- Minimum 2 years of relevant work experience
- Knowledge of long-term care and older adults is an asset
- Comfort and experience learning new technology
- A desire to provide high-quality customer service experiences for end users
- Enjoys working in a fast-paced, innovative environment
- Willingness to learn and take initiative as appropriate
- Ability to navigate multiple competing priorities
- Detail-oriented, with analytical problem-solving ability
- Ability to prioritize / manage competing deadlines
- Excellent oral and written communication skills
- Proficient in Microsoft Office including Word, Excel, Outlook, and PowerPoint
- Interest in learning about education, project management, and / or evaluation is an asset
- Interest in innovative approaches to healthcare education
- Experience with survey tools / polling software is an asset
- Provides administrative support for ad hoc items
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