Remote Customer service Jobs in Saint-Bruno-de-Montarville, QC

Last updated: 1 day ago

Conseiller(ère), Service client en assurance collective

SegicBrossard, Québec, Canada

Remote

Full-time

En tant que représentant du service à la clientèle, vous serez chargé de répondre aux demandes de soutien (par téléphone et par courriel) des clients, de comprendre leurs besoins et de résoudre les...Show moreLast updated: 2 days ago

Entry-Level Online Researcher (Work-at-Home)

FocusGroupPanelSainte-Anne-de-la-Perade, Quebec, Canada

Remote

Part-time

Work From Home, Entry Level Data Entry Clerk As A Research Participant.We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or comput...Show moreLast updated: 1 day ago

Investment Specialist - BMO Investment Center

BMOREMOTE / TELETRAVAIL, QC, CAN

CA$37,500.00–CA$69,500.00 yearly

Remote

Full-time +1

VIRTUAL59 - REMOTE / TELETRAVAIL - ON - BMO.Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects. Advises customers on wealth and inves...Show moreLast updated: 30+ days ago

Senior Analyst, Enterprise Analytics

ZendeskRemote, Quebec, Canada

CA$55.00–CA$59.29 hourly

Remote

Full-time

Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relationships. At Zendesk we encourage growth, innovation and believe in giving back t...Show moreLast updated: 30+ days ago

Représentant bilingue, Service à la clientèle (Télétravail)

MedlineQuebec, CA

CA$20.50 hourly

Remote

Représentant bilingue, Service à la clientèle (Télétravail).La mission de Medline Canada, partenaire important en matière de soins de santé, consiste à travailler ensemble afin d’améliorer des vies...Show moreLast updated: 30+ days ago

Field Sales Representative

Techtronic IndustriesRemote Quebec

Remote

Full-time

Deliver excellent customer service while showcasing TTI’s products.Build strong relationships with customers and business partners. Conduct in-store training and demos for store staff and customers....Show moreLast updated: 21 days ago

Remote Contact Centre Agent : Indigenous Class Action Administration Projects

DeloitteBrossard, QC

CA$58,507.77–CA$73,134.71 yearly

Remote

Full-time Permanent or contract positions (6-12 months).Burlington, ON; Brossard, QC; Calgary, AB; Edmonton, AB; Fredericton, NB. Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; O...Show moreLast updated: 30+ days ago

Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupSaint-Mathieu-de-Beloeil, Quebec, Canada

CA$850.00 weekly

Remote

Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Customer Service Representative Agent experience needed....Show moreLast updated: 23 days ago

Field Sales Representative, Nursing Health Education (Atlantic Canada and Quebec)

Elsevier Canada Inc CompanyHome Based, Canada QC

Remote

Full-time

As a Sales Executive you will promote nursing curriculum materials and electronic products to nursing health professional and higher education institutions. You will utilize solution based selling t...Show moreLast updated: 30+ days ago

Account Solution Architect

Red Hat Canada Limited (f.k.a Cygnus Solutions Canada Limited)Remote CA QC

CA$89,369.00–CA$120,911.00 yearly

Remote

Full-time

The Red Hat Sales organization is seeking an experienced Account Solution Architect (ASA) to orchestrate Red Hat’s overall technical approach for and with our customers across all phases of the cus...Show moreLast updated: 30+ days ago

Customer Service Supervisor - Bilingual

Graymont LimitedQC, Remote, Canada

CA$23.00–CA$25.00 hourly

Remote

Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Show moreLast updated: 30+ days ago

Customer Success Associate, Technical Support (French bilingual)

Industrial Scientific CorporationRemote, Quebec, Canada

CA$16.39–CA$30.43 hourly

Remote

Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Show moreLast updated: 30+ days ago

Tax Preparer / Associate - Seasonal Remote

CB CanadaBrossard, Quebec, Canada

CA$45.00–CA$70.00 hourly

Remote

Quickbooks is a mission-driven, global financial platform company that gives everyone the opportunity to prosper.With products like TurboTax, QuickBooks and Mint, we’re using technology to build so...Show moreLast updated: 30+ days ago

Social Worker, Psychotherapist, Psychologist, Sexologist or Psychoeducator (Remote EAP counsellor)

LifeWorksLongueuil, Quebec, Canada

CA$2,000.00 weekly

Remote

Full-time

TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ...Show moreLast updated: 30+ days ago

Oncology Key Account Manager

TakedaCAN, Remote

CA$90,000.00 yearly

Remote

Full-time

You will lead a cross functional team to deliver and shape your territory account plan.You will grow the revenue and market share of the brand, meeting your sales targets and utilising all resource...Show moreLast updated: 30+ days ago

Customer IP Solution Architect

Ciena Communications, Inc.Bldg C, Terry Fox,Ottawa,Canada

CA$108,400.00–CA$173,200.00 yearly

Remote

Full-time

Ciena is committed to our people-first philosophy.Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well...Show moreLast updated: 30+ days ago

Promoted

Paid Panel Immediate Start - Remote Part-Time - Customer Service Representative Welcome

Apex Focus GroupLongueuil, Quebec, Canada

CA$850.00 weekly

Remote

Full-time +1

Paid Panel Immediate Start Remote PartTime / FullTime Customer Service Representative Welcome.Our company is looking for qualified candidates to take part in paid national and local focus groups cl...Show moreLast updated: 30+ days ago

Customer Success Manager

Iron MountainRemote, QC, CA

CA$80,000.00–CA$90,000.00 yearly

Remote

Full-time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago

Conseiller(ère), Service client en assurance collective

SegicBrossard, Québec, Canada

2 days ago

Job type

Full-time

Remote

Job description

Description du poste

L'objectif est d'assurer d'excellentes normes de service, de répondre efficacement aux demandes des clients et de maintenir une satisfaction élevée de la clientèle.

Description de la fonction

Service à la clientèle :

Fournir une assistance en temps opportun et professionnelle aux clients via différents canaux, notamment par téléphone, courriel et système de tickets. Répondre aux demandes, résoudre les problèmes et traiter les demandes en mettant l'accent sur la prestation d'un service exceptionnel.

Traitement des demandes : Écouter activement les préoccupations des clients, prendre des mesures proactives pour traiter les demandes et assurer un suivi pour garantir la satisfaction du client.

Support technique de base : Fournir un support technique de base aux clients en les guidant à travers les processus et les fonctionnalités de nos produits ou services.

Documentation : Tenir à jour les enregistrements des interactions avec les clients, y compris les détails des demandes, des résolutions et des suivis nécessaires dans notre système de tickets.

Collaboration interne : Collaborer avec les autres équipes internes, notamment les équipes de développement de produits, pour résoudre les problèmes des clients et améliorer l'expérience globale du service client.

Service aux fournisseurs de santé :

Servir de point de contact principal pour les fournisseurs de santé liés aux tâches suivantes :

Inscriptions au dépôt direct ;
Inscriptions aux relevés en ligne ;
Changements liés à leur compte (TPP) ;
Suivi des fournisseurs débiteurs.

Qualifications

D.E.C. en technique de l’informatique ou dans un domaine équivalent ;

Minimum de 2 à 3 années d’expérience en service à la clientèle (environnement Microsoft) ;

Bilinguisme français-anglais à l’écrit et à l’oral ;

Minimum de 2 à 3 ans d'expérience en assurance collective ;

Maîtrise avancée d’Excel et de la suite Microsoft Office ;

Connaissance des bases de données SQL souhaitée ;

Rigueur, débrouillardise et sens de l’analyse ;

Solides compétences en communication écrite et orale ;

Souci exceptionnel du détail, y compris un sens aigu de l’organisation ;

Capacité à prioriser et gérer une charge de travail sous pression ;

Capacité à travailler de manière autonome, ainsi qu’en équipe ;

Expérience avérée dans un environnement exigeant et rapide, tout en faisant du service à la clientèle une priorité ;

Entregent, dynamisme et enthousiasme.