Remote Customer service Jobs in Alma, QC
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Customer service • alma qc
Last updated: 4 days ago
Support department, you will be the first point of contact to serve assigned clients’ technical support needs.You shall act as the liaison between the clients and the internal teams (programmers, m...Show moreLast updated: 22 days ago![Application Support Analyst [#4790]](https://cdn-dynamic.talent.com/ajax/img/get-logo.php?empcode=catsone-ats&empname=Alteo)
Alteo is looking for an Application Support Analyst for a contract position.Company located in Laval, but 100% remote job • • •.
Respond to various service and support requests on ERP.Provide rapid re...Show moreLast updated: 10 days ago
Zendesk is a service-first CRM company that builds powerful, customizable software designed to improve customer relationships.
At Zendesk we encourage growth, innovation and believe in giving back t...Show moreLast updated: 30+ days ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Customer Service Representative Agent experience needed....Show moreLast updated: 4 days ago
Représentant bilingue, Service à la clientèle (Télétravail).La mission de Medline Canada, partenaire important en matière de soins de santé, consiste à travailler ensemble afin d’améliorer des vies...Show moreLast updated: 30+ days ago
Deliver excellent customer service while showcasing TTI’s products.Build strong relationships with customers and business partners.
Conduct in-store training and demos for store staff and customers....Show moreLast updated: 30+ days ago
Ciena is committed to our people-first philosophy.Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well...Show moreLast updated: 30+ days ago
Work From Home, Entry Level Data Entry Clerk As A Research Participant.We are looking for people who want to work remotely from home.
You'll need an Internet connection and a mobile device or comput...Show moreLast updated: 30+ days ago
Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We are seeking motivated individuals to.
Annuities, Medicare, Health, Casualty, Accident and more....Show moreLast updated: 14 days ago
Location; Montreal ( Office attendance from day one - Hybrid Mode 3x per week).As a Database Engineer you will be a member of the LCG Technology Controls Management development team, with specific ...Show moreLast updated: 30+ days ago
As a Sales Executive you will promote nursing curriculum materials and electronic products to nursing health professional and higher education institutions.
You will utilize solution based selling t...Show moreLast updated: 30+ days ago)
The Red Hat Sales organization is seeking an experienced Account Solution Architect (ASA) to orchestrate Red Hat’s overall technical approach for and with our customers across all phases of the cus...Show moreLast updated: 30+ days ago
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Show moreLast updated: 30+ days ago
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Show moreLast updated: 30+ days ago
You will lead a cross functional team to deliver and shape your territory account plan.You will grow the revenue and market share of the brand, meeting your sales targets and utilising all resource...Show moreLast updated: 30+ days ago
Ciena is committed to our people-first philosophy.Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well...Show moreLast updated: 30+ days ago
Creating Peace of Mind by Pioneering Safety and Security.Consultant commercial de territoire / Territory Sales Consultant – Quebec.
Consultant commercial de territoire.En tant que conseiller du terri...Show moreLast updated: 30+ days ago
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.
That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
As part of Keywords Studios’ Create service line, we provide support to some of the most exciting games being made today.
You’ll have the chance to make a global impact, working in a studio known fo...Show moreLast updated: 30+ days ago
Client Support Manager - Bilingual (French)
CMiCQC, CARemote
Full-time
Quick Apply
Application Support Analyst [#4790]
Alteo100% Remote, QC, CanadaRemote
Senior Analyst, Enterprise Analytics
ZendeskRemote, Quebec, CanadaCA$55.00–CA$59.29 hourly
Remote
Full-time
- Promoted
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroupSainte-Ursule, Quebec, CanadaCA$850.00 weekly
Remote
Full-time +1
Représentant bilingue, Service à la clientèle (Télétravail)
MedlineQuebec, CACA$20.50 hourly
Remote
Field Sales Representative
Techtronic IndustriesRemote QuebecRemote
Full-time
Senior Analog Circuit Design Engineer / Architect
Ciena Canada, Inc.Bldg C, Terry Fox,Ottawa,CanadaCA$40.00–CA$60.00 hourly
Remote
Full-time
Work-at-Home Data Research Analyst
FocusGroupPanelSaint-Joachim, Quebec, CanadaRemote
Part-time
- Promoted
Remote Insurance Sales Representative
Eastern Atlantic Canada CareersGreater Montreal Metropolitan Area, CanadaRemote
Full-time
Engineering | Level 4 (CAD)
FX INNOVATIONRemote, QuebecCA$48.00 hourly
Remote
Field Sales Representative, Nursing Health Education (Atlantic Canada and Quebec)
Elsevier Canada Inc CompanyHome Based, Canada QCRemote
Full-time
Account Solution Architect
Red Hat Canada Limited (f.k.a Cygnus Solutions Canada Limited)Remote CA QCCA$89,369.00–CA$120,911.00 yearly
Remote
Full-time
Customer Service Supervisor - Bilingual
Graymont LimitedQC, Remote, CanadaCA$23.00–CA$25.00 hourly
Remote
Customer Success Associate, Technical Support (French bilingual)
Industrial Scientific CorporationRemote, Quebec, CanadaCA$16.39–CA$30.43 hourly
Remote
Oncology Key Account Manager
TakedaCAN, RemoteCA$90,000.00 yearly
Remote
Full-time
Customer IP Solution Architect
Ciena Communications, Inc.Bldg C, Terry Fox,Ottawa,CanadaCA$108,400.00–CA$173,200.00 yearly
Remote
Full-time
Consultant commercial de territoire / Territory Sales Consultant - Région de Montréal
Allegion Canada Inc.Remote, QuebecCA$950.00 weekly
Remote
Full-time
Customer Success Manager
Iron MountainRemote, QC, CACA$80,000.00–CA$90,000.00 yearly
Remote
Full-time
Gestionnaire de programme (Contrat de 14 Mois) / Program Manager (14 Month Contract)
Innomar StrategiesRemote, QuebecCA$23,088.00–CA$23,780.00 yearly
Remote
Full-time
Advanced Software Developer - Montreal
Snowed In StudiosQC, CACA$110,000.00–CA$135,000.00 yearly
Remote
Full-time
Quick Apply
Client Support Manager - Bilingual (French)
CMiCQC, CA22 days ago
Job type
- Full-time
- Remote
- Quick Apply
Job descriptionFrench Language certification is required Preference given to those residing in Quebec College / University Degree – preferably in Business, Commerce, Computer Science. Knowledge of case ticketing system. Ability to troubleshoot and resolve conflicts. Solid ability to facilitate written and verbal communication between team members, Product Groups and clients. Exceptional analytical and problem-solving skills. Ability to grasp new concepts and learn quickly. Extremely detail oriented with the ability to manage and prioritize workflow. Good organizational and time management skills. Proactive with the ability to meet tight deadlines and operate in a high-paced environment. Team-player, strong work ethic and a positive attitude. Previous industry experience with Construction, Tech Support or Customer Service exposure is an asset. Professional Services and / or Information Technology is preferred Competitive benefits Package (including Health & Dental benefits) Paid vacation and personal days Townhall meetings where all employees are encouraged to participate in open discussions Outdoor lunch space, including picnic tables An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQs, and more) Health and Wellness focus including virtual yoga classes and wellness webinars RRSP Matching Program after 2 years of employment Experience in a rapidly growing, socially responsible corporation
Job Overview :
As a CMiC " Client Support Manager" within our Support department, you will be the first point of contact to serve assigned clients’ technical support needs. You shall act as the liaison between the clients and the internal teams (programmers, managers, etc.) to ensure the timely and successful delivery of solutions according to customers’ needs. Since no two problems are the same, we are looking for someone that can tailor a unique solution to suit client requirements while ensuring a quality client experience that is delivered promptly and transparently.
Key Responsibilities :
- Manage day-to-day critical issues and share progress on issue resolution with both clients and internal support members.
- Coordinate and participate on regular scheduled conference calls with clients. This includes :
- Providing updates on outstanding issues.
- Identify and prioritize key issues.
- Discuss and coordinate upgrade and patch paths as well as any new product inquiries.
- Coordinate support team efforts when ranking client priorities.
- Regularly review client comments on ticket / issue notes.
- Participate in weekly meetings with Product Leads to review client issues and priorities.
- Maintain business partner and contact information. Assist in the creation and maintenance of internal customer service portal access for users.
- Observe issues on the ticketing system while escalating and coordinating outstanding key support issues promptly.
- Build and maintain strong and long-lasting business relationships.
Requirements
NOTE : Please note that this is not a position within Sales capacity and that core responsibilities include client support initiatives.
Benefits
CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and / or assessment process. If selected to participate in the recruitment, selection and / or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.