Client success manager Jobs in Fredericton, NB

SERVICES SOUGHT

The client is seeking the services of a Senior Project Manager level 3 with management consulting competencies to lead the modernization of EMRs across the RHA's community care settings province-wide.

The ideal candidate will possess strong project management skills, healthcare industry knowledge, change management,t, and technical expertise to drive the successful modernization of primary care delivery models. Responsibilities include project planning, stakeholder management, vendor coordination, risk management, change management, and training.

This role requires excellent communication, problem-solving, and decision-making abilities to ensure project objectives

are met on time and within budget.

The key deliverables and activities include but are not limited to the following :

1. Project Charter : Develop a comprehensive project charter outlining project scope, objectives, stakeholders, and success criteria.

2. Stakeholder Analysis and Communication Plan : Conduct stakeholder analysis and develop a communication plan to ensure effective engagement and collaboration throughout the project lifecycle.

3. EMR System Selection and Procurement : Lead the process of selecting and procuring the appropriate EMR system, including vendor evaluation, contract negotiation, and procurement activities.

4. Integration Plan : Develop and execute a detailed integration plan to seamlessly integrate the EMR system with existing client infrastructure and workflows.

5. Training Program : Design and implement a comprehensive training program for healthcare professionals and staff to ensure effective adoption and utilization of the new EMR system.

6. Quality Management Plan : Establish and execute a quality management plan to ensure that the implemented EMR system meets functional requirements, usability standards, and regulatory compliance.

7. Project Documentation : Maintain accurate documentation of project plans, requirements, decisions, and actions taken throughout the project lifecycle, including meeting minutes, status reports, and change requests.

8. Steering Committee Presentation : Prepare and deliver presentations to the Steering Committee to provide updates on project progress, discuss key decisions, and address any issues or risks that require their attention.

9. Project Evaluation and Lessons Learned : Conduct post-implementation reviews and evaluations to assess project performance against key metrics and identify lessons learned and opportunities for continuous improvement.

Advantages

3 year contract, if someone is looking for stability this is a good profile and client to work for.

Responsibilities

Mandatory Requirements and Experience

A University bachelor-level degree in Computer Science or a related discipline; an equivalent combination of education and experience may be

considered

Recent and relevant experience in a Senior Project Manager role

Project Management experience in the digital health / eHealth space in a Canadian jurisdiction

IM / IT experience

Qualifications

Mandatory Requirements and Experience

A University bachelor-level degree in Computer Science or a related

discipline; an equivalent combination of education and experience may be

considered

Recent and relevant experience in a Senior Project Manager role

Project Management experience in the digital health / eHealth space in a

Canadian jurisdiction

IM / IT experience

Summary

The client is seeking the services of a Senior Project Manager with Management Consulting competencies to lead the RHA EMR Modernization project.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.