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Client success manager Jobs in Chestermere, AB

Last updated: 6 hours ago
  • Promoted
Client Manager, Commercial Insurance

Client Manager, Commercial Insurance

Lloyd SaddAlberta, Canada
Full-time
The Client Manager is an expert advisor responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining, maintaining, ...Show moreLast updated: 25 days ago
Success Coach

Success Coach

York Region District School BoardAlberta, Canada
CA$16.50–CA$21.17 hourly
Full-time
The MHCB Success Coach reports to the MHCB Program Manager and provides addiction and mental health promotion and prevention to children, youth and families through Tier 1 universal programming.Wor...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Vice President, Client Solutions

Vice President, Client Solutions

Jarvis Consulting GroupAB, Canada
Full-time
Jarvis is driven by a bold vision to transform the professional services landscape by setting a new standard for innovation, empowerment, and impactful solutions in data, AI, and technology.Our unw...Show moreLast updated: 13 hours ago
Client Service Leadership Role (Work From Home)

Client Service Leadership Role (Work From Home)

AO Globe LifeAB, CA
Remote
Quick Apply
Are you a passionate professional with aspirations to lead and make a difference? We’re looking for dedicated individuals like you to join our esteemed leadership team, where you can work fro...Show moreLast updated: 30+ days ago
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Account Manager

Account Manager

Lee Group SearchGreater Calgary Metropolitan Area, Canada
Full-time
Account Manager – Solar Energy Industry.Our client is a leader in the distribution, design, engineering, and project management of solar energy products. With a proven track record of providing reli...Show moreLast updated: 30+ days ago
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Operations Manager, Manufacturing

Operations Manager, Manufacturing

Partner StaffingCalgary (Lynnwood Ridge / Ogden / Foothills Industrial / Great Plains), AB, ca
We work with proactive clients who understand the importance of having exceptional staff.Operations Manager – Manufacturing. Our client, an industry leader in advanced manufacturing, is seeking an.T...Show moreLast updated: 12 days ago
Bilingual Client Services Specialist (French / English)

Bilingual Client Services Specialist (French / English)

Questrade Financial GroupAlberta, Canada
CA$2,500.00 monthly
Bilingual Client Services Specialist (French / English).Alberta, Canada • Charlottetown, PE, Canada • Cochrane, ON, Canada • Fredericton, NB, Canada • Greater Sudbury, ON, Canada • Iroquois Falls, ON...Show moreLast updated: 30+ days ago
Sales & Client Service w / Management Opportunities | WFH

Sales & Client Service w / Management Opportunities | WFH

Globe Life AIL : Cathy BraundStrathcona County, AB, CA
Remote
Full-time
Quick Apply
We are hiring driven and dynamic leaders to become managers and future partners with Globe Life AO! Are you ready to embrace an unlimited opportunity for career advancement, financial stability, an...Show moreLast updated: 5 days ago
Project Manager (Remote) - Cayenta

Project Manager (Remote) - Cayenta

N. Harris Computer Corporation - CAD,Alberta,Remote
CA$100,000.00–CA$115,000.00 yearly
Remote
Full-time
Our Professional Services team has an exciting opportunity for a driven individual, and we're looking for a Project Manager that is passionate about providing IT transformation and implementation s...Show moreLast updated: 30+ days ago
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Customer Success Advisor

Customer Success Advisor

AO Globe Life - Shannon FraserChestermere, AB, CA
Full-time
Quick Apply
About Us For over 70 years, we’ve been helping middle-class families protect their financial futures through tailored solutions. In 2024, client demand increased by 40%, creating an exciting o...Show moreLast updated: 6 hours ago
Client Relationship Specialist - West

Client Relationship Specialist - West

Equitable Life of CanadaAlberta, Canada
CA$45,000.00–CA$90,000.00 yearly
Client Relationship Specialist - West.Alberta, Canada Req #2377 Thursday, July 25, 2024 At Equitable, we realize that your work life is not just about performing a job. it's about being part of a w...Show moreLast updated: 30+ days ago
Temporary Client Billing Administrator

Temporary Client Billing Administrator

New CareHead Office - New Care
Part-time
Temporary Client Billing Administrator Head Office - New Care Part time Permanent.New Career, New You, New Opportunity; New Care. We are looking to recruit to the accounts team of New Care at our he...Show moreLast updated: 30+ days ago
EUC Project Manager

EUC Project Manager

WBM TechnologiesAlberta, CA
CA$80,000.00–CA$120,000.00 yearly
At WBM, we believe in providing world-class customer service and obtaining the highest level of customer satisfaction results. We do this by gaining a deep understanding our client’s needs which, in...Show moreLast updated: 30+ days ago
  • Promoted
Head of Customer Success

Head of Customer Success

AmbyintAB, Canada
Ambyint is a SaaS company that provides an Industrial IoT platform, leveraging physics-influenced AI models, plus closed-loop control to enable autonomous operations. As a result, we are an instrume...Show moreLast updated: 14 days ago
Client Care Specialist

Client Care Specialist

AO Globe Life - Mike GattoWood Buffalo, AB, CA
Quick Apply
Company : AO Location : Remote (Canada) Type : Full-Time, Commission-Based Join Our Team and Make a Lasting Impact AO is seeking motivated individuals with customer service, sales, or hospitality back...Show moreLast updated: 11 days ago
Performance Consultant

Performance Consultant

AutoTrader.caAlberta
CA$55,000.00–CA$65,000.00 yearly
Performance manager consultant.We are seeking an energetic and experienced Performance Manager.This highly motivated individual will be responsible for developing & maintaining existing customer re...Show moreLast updated: 30+ days ago
  • Promoted
Financial Account Manager

Financial Account Manager

ManuliftLangdon, AB, Canada
Full-time
Reporting to the Director of Financing, the Financial Account Manager will contribute to the success of the sales team through their expertise in financing as well as their ability to highlight to ...Show moreLast updated: 11 days ago
Manager, Client Care - Remote

Manager, Client Care - Remote

Aurora CannabisAlberta, Canada
Remote
Reporting to the Director, Client Care, the Manager, Client Care will be responsible for strategizing and implementing initiatives to enhance the customer journey, reduce churn, and improve overall...Show moreLast updated: 30+ days ago
Senior Customer Success Manager - 100% Remote

Senior Customer Success Manager - 100% Remote

ABC FitnessAlberta
CA$59,000.00–CA$80,000.00 yearly
Remote
Full-time
Are you passionate about building strong relationships with customers and ensuring their success? Do you excel in guiding clients through their journey with a product, ensuring they derive maximum ...Show moreLast updated: 30+ days ago
Senior Financial Functional Consultant - Advisory Workday Success Plans

Senior Financial Functional Consultant - Advisory Workday Success Plans

Canada Workday ULCAB, Canada
CA$150,000.00 yearly
Remote
Full-time
We are seeking people who love to help customers overcome Financial technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to u...Show moreLast updated: 30+ days ago
Client Manager, Commercial Insurance

Client Manager, Commercial Insurance

Lloyd SaddAlberta, Canada
25 days ago
Job type
  • Full-time
Job description

THE ROLE :

The Client Manager is an expert advisor responsible for managing a book of business, servicing clients in a courteous and professional manner, and assisting the producer in obtaining, maintaining, and expanding business. In addition, the Client Manager is responsible for the input of new business and marketing documents as well as other administrative duties as required to enhance the team’s overall effectiveness.

As an Client Manager, you are an Operator, patient, conscientious, relaxed and cooperative team worker. You are;

  • Affable, approachable, accommodating, and detail-oriented
  • Highly tolerant for systematic work
  • Respectful and accepting of others’ decisions.

WHAT YOU’LL DO :

  • Most importantly, you will lead by example, live our values, and drive business relationships for the company by providing exceptional customer service;
  • Actively engaged in supporting the growth of the company;
  • A key emphasis on building rapport and relationships through internal team mentorship and through external client relations;
  • Overseeing and mentoring Client Managers, Client Associates, and Client Coordinators including helping their career development by supporting them to attend client meetings as appropriate;
  • Delegate, develop, and coach the team to ensure timelines are being met;
  • Determine customer needs, negotiate coverages and terms, respond to complaints and inquiries, and process transactions;
  • Continue to review the client’s current coverage and exposures, loss experience and analyze risk to determine the product / service requirements in collaboration with the Senior Advisors;
  • Ensure EPIC workflows are followed including maintaining and updating custom forms;
  • Ensure accurate and timely servicing and billing of accounts; and
  • Other duties as required.
  • WHAT WE REQUIRE :

  • Demonstrated breadth across commercial insurance and depth with policy wordings and coverages within key industry sectors;
  • Level II license or equivalent and relevant industry experience required; preferred an academic background consisting of post secondary education, certificates, industry programs, such as CIP, CRM and CAIB or working towards;
  • Solid mentorship skills and teaming capability; the ability to lead and motivate, delegate, and rally colleagues;
  • A well-defined sense of diplomacy and business acumen with a focus on customer service and the overall client experience;
  • Skill in analysis, problem solving, critical thinking, decision making, teamwork, communication, innovation, and adaptability;
  • Advanced skills in Microsoft Office Suite and internal Broker Management Systems (EPIC).
  • WHAT WE OFFER

  • Competitive Salaries based on knowledge and experience;
  • Comprehensive Benefits;
  • Matching RRSP Contributions;
  • Flexible Working Arrangements & Schedules;
  • Career development & Tuition Reimbursement;
  • Employee Discounts;
  • Health and Wellness Initiatives;
  • Referral Bonuses for both New Business and Talent;
  • A positive and safe work environment!
  • Attracting, developing, engaging, and retaining dedicated team members, is a critical component of Lloyd Sadd’s success. We commit ourselves to a culture that motivates and recognizes high performance through professional development opportunities which include progressive responsibilities, recognition for effort and rewards based on results.

    Ready to apply? We thought so!

    Qualified candidates are invited to email their resume and cover letter to : [email protected].

    Lloyd Sadd is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.