Bilingual Jobs in Dartmouth, NS

Last updated: 6 days ago

Remote Bilingual Risk Specialist

Millennium 1 SolutionsHalifax, Nova Scotia

CA$21.00 hourly

Remote

Full-time

Bilingual Intermediate Senior Underwriter

Sun LifeHalifax, Nova Scotia

CA$75,000.00–CA$80,000.00 yearly

Full-time

Looking to grow your career? At Sun Life, our first focus is our people.Our underwriting schools and focus on continuing education are seen as industry benchmarks. Our technical training supports yo...Show moreLast updated: 30+ days ago

Bilingual Cloud Sales Operations Specialist

BDOMumford Rd,Halifax

CA$90.00 hourly

Full-time

Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping client...Show moreLast updated: 30+ days ago

Bilingual Associate Manager, Investor Services

SS&C Technologies HoldingsHalifax, Canada

CA$52.00 hourly

Full-time

Bilingual Associate Manager, Investor Services.Halifax, Nova Scotia at 36 Solutions Drive or.Mississauga, Ontario at 5255 Orbitor Drive. We continue to look for today’s and tomorrow’s brightest tale...Show moreLast updated: 30+ days ago

Bilingual Customer Service Representative

Cardinal HealthNova Scotia, Canada

CA$25.00 hourly

Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profes...Show moreLast updated: 30+ days ago

Gestionnaire de cas - Bilingual Caseworker

Innomar StrategiesRemote, NS

CA$27.46–CA$50.39 hourly

Remote

Full-time

Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago

Implementation Consultant, Professional Services (bilingual)

Quadramed Affinity CorporationNova Scotia, Canada

CA$81,410.14–CA$101,762.68 yearly

Remote

Full-time

Develop and maintain robust and accurate end-to-end knowledge of processes and applicable procedures.Assist in the monitoring of project-related issues or escalations and build response strategies ...Show moreLast updated: 30+ days ago

Promoted

Bilingual Customer Service Representative

Recrute ActionHalifax, Nova Scotia, Canada

CA$24.00 hourly

Bilingual Customer Service Representative.Our client in the insurance sector is hiring for 12 open roles dedicated to supporting essential group benefits including health dental and life insurance....Show moreLast updated: 30+ days ago

Bilingual Customer Experience Specialist

Sleep CountryHalifax, NS, CA

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At Silk & Snow, we create products that turn your house into a home.We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep pro...Show moreLast updated: 30+ days ago

Bilingual Care Specialist

Seaboard Transport GroupDartmouth, NS

CA$46,000.00–CA$49,000.00 yearly

Founded over 55 years ago, the Seaboard Transport Group is a privately-held organization comprised of numerous transport brands across Canada and the United States. Seaboard is a recognized leader i...Show moreLast updated: 30+ days ago

Bilingual Proposals Graphic Designer

LifeWorksHalifax, Nova Scotia, Canada

CA$31.00 hourly

Full-time

TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ...Show moreLast updated: 30+ days ago

Bilingual Senior Specialist, Project Management

CMHCHalifax, NS, CA

CA$99,646.37–CA$124,557.97 yearly

Full-time +1

Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC).Language Skill Levels (Read / Write / Speak) : . Our salaries generally range from $ 99646.The work you do and the work...Show moreLast updated: 6 days ago

Executive Coordinator (Bilingual)

Farm Credit CanadaVarious FCC office s in Nova Scotia may be considered

CA$52,879.00–CA$71,543.00 yearly

Full-time

Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Strong collaboration skills needed. Provide general administrative support to the Vice-President and o...Show moreLast updated: 12 days ago

Regional Administrator (Bilingual)

CB CanadaHalifax, Nova Scotia, Canada

CA$38.79–CA$48.48 hourly

Regional Administrator (Bilingual).Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are pas...Show moreLast updated: 30+ days ago

Bilingual Client Account Representative

ManulifeHalifax, Nova Scotia

CA$50,000.00 yearly

Full-time

Customer satisfaction and loyalty are essential to the success of the Group Retirement Solutions business.This position is responsible for supporting all Customer Experience areas and Field offices...Show moreLast updated: 30+ days ago

Bilingual Principal Relationship Manager

ADPEileen Stubbs Avenue, Dartmouth, NS, CA L-

CA$40.00 hourly

ADP is hiring a Principal National Relationship Manager.Are you looking to grow your careerin an agile, dynamic environment with plenty of opportunities to progress? . Do you want to continuously le...Show moreLast updated: 30+ days ago

Bilingual Specialist, Credit Analysis

Canada Mortgage and Housing Corporation (CMHC)Halifax, NS

CA$83,038.35–CA$103,797.93 yearly

Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC).Language Skill Levels (Read / Write / Speak) : . Our salaries range from $ 83038.The work you do and the work we do tog...Show moreLast updated: 30+ days ago

Bilingual Pricing Coordinator

Avenir EnergyDartmouth, NS, CA

Quick Apply

Canada’s largest and fastest-growing propane distribution companies.We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellen...Show moreLast updated: 30+ days ago

Promoted

Bilingual Client Solution Specialist

Kerr Group of Companies - Northern Business IntelligenceNova Scotia, Canada

Full-time

Join Our Growing Team as a Bilingual Client Solutions Specialist!.Are you a tech-savvy, bilingual professional with a passion for exceptional customer service and training? We’re expanding and want...Show moreLast updated: 6 days ago

Bilingual Insurance Advisor (English / French)

AvivaDartmouth (CA)

CA$50,000.00 yearly

Insurance Advisors to help support its explosive growth in our Direct to Consumer Distribution channel.Our newest team members will help support our Direct, Group and Affinity portfolios by helping...Show moreLast updated: 30+ days ago

Remote Bilingual Risk Specialist

Millennium 1 SolutionsHalifax, Nova Scotia

21 days ago

Salary

CA$21.00 hourly

Job type

Full-time

Remote

Job description

Description

With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT Data, what you do matters. A Career at NTT Data Means :

Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
Being part of a global organization where you can BELONG - in an inclusive and diverse working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT Data Offer? We’re glad you asked!

All equipment required for you to be successful in your role

Virtual paid training

Comprehensive benefits package (medical, vision, and dental)

Employee Assistance Program

RRSP program options

Short- and Long-Term Disability options

Rewards and Recognition programs

Internal career advancement opportunities

Position Overview : Primary responsibility will be handling inbound calls from existing and potential customers regarding pending applications, potentially fraudulent activity, disputes, along with all credit card sales and service call types. Representing our and our clients’ brand, you directly influence Cardholder’s impressions of the quality of service and so need to be focused on efficiency and the quality of customer interactions you deliver within our fast-paced and changing work environment. Position : BilingualRisk Specialist Position Status : Full Time Remote Hours of Work : Monday - Sunday 7 : 00am - 11 : 00pm EST Department : Contact Centre Rate of Pay : $21.00 / HR (English / French) Responsibilities :

Provide excellent customer service while responding to all inbound inquiries including but not limited to : Account updates / inquiries, product information and website support.

Provide excellent customer service while responding to all inbound risk inquiries including but not limited to : Credit, Fraud and Dispute

Being attune to and mitigating Fraud risk on all call types or returned calls handled.

Handle inbound calls with cardholders to verify validity of transaction activity.

Handle sensitive calls from cardholders impacted by potential fraud or transaction disputes in a clear, precise, and empathetic fashion.

Communicate with other Analysts and Supervisors regarding possible fraud trends detected or suspected.

Naturally presenting recommended product offers to cardholders to assess interest and eligibility.

Encourage customers by discussing the benefits and features of supplemental products and services to improve the customer experience. Achieve offer rate and sales targets.

In conjunction with on-screen customer information, identify the caller’s needs through customer contact while simultaneously reading / updating customer information on the system.

Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by NTT Data and the client, and requirements and controls in relation to PCI compliance standards.

Adhere to the NTT Data Code of Conduct and Sensitive Consumer Information Standard

Requirements :

Superb verbal communication skills with perfect fluency in both official languages, English and French is required.

1 year of previous customer experience required.

1 year of Financial Services experience required.

Experience in Fraud / Credit / Disputes an asset.

Contact center experience considered a strong asset.

Strong analytical and problem-solving skills required.

High school diploma and proven experience in a customer experience industry

Excellent verbal communication skills – clear, concise, confident & caring telephone manner

Demonstrated active listening skills.

Positive attitude and demonstrated ability to get along with others.

Proficient in Microsoft Suite Applications and strong key boarding skills

Demonstrated ability to work within time constraints.

Ability to multitask and work multiple assignments throughout a shift.

Achieve or exceed performance targets in-line with Goals and Objectives for a CSR role- quality, average handle time and cross sell offer / close rate.

Must have flexibility and willingness to move between various shifts, must be available to work in a 365 day / 7 : 00 . - 11 : 00 . environment.

Diversity. Equity. Inclusion.Unleashing the power of being unique.We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.At NTT Data what you do matters. Because here YOU can.

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