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Baker Jobs in Milton, ON

Last updated: 18 hours ago
  • Promoted
Head of Customer Experience

Head of Customer Experience

STAN AIGolden Horseshoe, ON, Canada
Full-time
Head of Customer Experience at STAN.Customer Success Team, becoming an expert in STAN AI, technical products, and integrations. You will lead the daily operations of the Implementation team, managin...Show moreLast updated: 5 days ago
  • Promoted
Jessica looking for a babysitter or nanny - babysitting job in Simcoe County

Jessica looking for a babysitter or nanny - babysitting job in Simcoe County

SitlySimcoe County, CA
Part-time
We're the Baker Family and we're an outdoorsy adventurous family who is currently WorldSchooling our kids in Tiny ON.We recently sold our house an d our first stop is Tiny / Barrier area for skiing...Show moreLast updated: 30+ days ago
Baker

Baker

Tim HortonsMonkland, ON
Full-time
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchis...Show moreLast updated: 30+ days ago
Senior Accountant, Assurance & Advisory

Senior Accountant, Assurance & Advisory

Baker TillyNiagara, Ontario
CA$90,000.00 yearly
Baker Tilly Windsor is looking for Senior Accountant to join our accounting practice.With a new office located in the heart of Walkerville, we can offer a unique space to come in every day.We offer...Show moreLast updated: 30+ days ago
  • New!
Quantity Surveyor

Quantity Surveyor

Thorn Baker GroupHalton
Permanent
Job Title : Quantity SurveyorLocation : Leeds / Nationwide.Thorn Baker have partnered with an Award-Winning Construction business based in Leeds with vast experience in the refurbishment and fit out ...Show moreLast updated: 18 hours ago
baker, specialty foods

baker, specialty foods

Wisla DelicatessenMilton, ON, CA
CA$24.50 hourly
Permanent
Secondary (high) school graduation certificate.Relocation costs covered by employer.Supermarket or bakery department.Prepare dough for pies, bread, rolls and sweet goods, batters for muffins, cooki...Show moreLast updated: 30+ days ago
Team Member (Crew Person) Unit 155

Team Member (Crew Person) Unit 155

Bakers BurgersOntario, CA
CA$16.00–CA$17.00 hourly
NOW HIRING!! STARTING AT $ AN HOUR.Established in 1952, Baker’s is America’s First Twin Kitchen serving a delicious mix of American and Mexican Food at 39 locations across the Inland Empire.One thi...Show moreLast updated: 30+ days ago
Head of Customer Experience

Head of Customer Experience

STAN AIGolden Horseshoe, ON, Canada
5 days ago
Job type
  • Full-time
Job description

As the Head of Customer Experience at STAN , you’ll be a pivotal part of our Customer Success Team, becoming an expert in STAN AI, technical products, and integrations. You will lead the daily operations of the Implementation team, managing and mentoring associates to excel through empowerment and encouragement.

About Us :

We believe that properties can be managed autonomously. STAN is the first A.I. assistant for residential property managers. Launched in 2019 by two former property management executives, STAN is growing quickly and is already the largest A.I. assistant in the industry, offering multiple AI products to serve our clients.

Key Responsibilities :

  • Expertise and Leadership : Become a STAN AI expert and lead the Implementation and customer success manager team, ensuring smooth operations and top-notch service.
  • Team Development : Recruit, mentor, and develop associates, fostering a high-performance environment.
  • Client Support : Provide world-class service to clients, managing complex implementation projects and supporting the Customer Success team in responding to inquiries.
  • Client Onboarding : Actively contribute to the onboarding of new clients, developing and executing strategies to drive platform usage.
  • Cross-functional collaboration : Work closely with Sales, Bot Review, and Development teams to ensure a seamless customer experience and successful implementation.
  • Account Management : Monitor setup progress, identify potential risks, and guide next steps, becoming the internal voice of the customer.
  • Customer Relationships : Build strong relationships with new and existing customer stakeholders, deeply understanding their business and operational objectives.
  • Additional Support : Assist leadership, Sales & Marketing, and Customer Success teams with various duties, ensuring client retention and satisfaction.
  • Innovation and Improvement : Spearhead data training for the STAN machine learning model, manage human-in-the-loop support, and develop strategic plans to enhance customer service and team productivity.

Requirements and Skills :

  • 2-4 years of leadership experience in a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Ability to prioritize, multitask, and manage time effectively.
  • Proven experience in Startup / SaaS, Client Onboarding, Customer Service, and / or Customer Success.
  • Tech-savvy with the ability to quickly learn and explain new products.
  • Knowledge of CRM software, Project Management, and CS Platforms.
  • Analytical and creative in finding solutions for customers.
  • Relevant Bachelor’s Degree or equivalent experience.
  • Strong negotiation skills and ability to set expectations with customers.

    • Join us at STAN to make a direct impact on our client experience and support programs while leading a team to success in the dynamic field of AI-driven property management.

    Note : This is a full-time in-office role. Our office is at 111 Gordon Baker Rd in North York. Applicants should only apply if they are comfortable with an in-person atmosphere.

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