Responsibilities :
Controls Aircraft and Component related, Warranty, TAT performance remedies, Insurance and Cost Recovery Process.
- As a senior member of the team, individuals will have responsibility to ensure all possible financial and material recoveries are captured. Total submitted recoveries in a single year average 800-900 transactions equaling >
12 million dollars.
As assigned by the Manager of Component Repair, Warranty & Shops, individuals may be responsible for reviewing and approving vendor quotes / invoicing / credits as they relate to Aircraft Warranty, Insurance & Claims, up to an individual approval limit of $100,000 per quote. Approvals above $100,000 revert to Management level.As a senior member of the team, individuals are responsible for working / negotiating with Vendors and Service Providers to achieve claim outcomes that are acceptable and complimentary to WestJet’s best interests – unless specified by the Manager Component Repair, Warranty & Claims - final approval is at Management level.Responsible for identifying and actioning warranty recovery by reviewing and submitting airframe, component and engine warranty claims with OEM’s and Vendors per contractual terms and obligations (IE; Boeing standard warranty and PSAA, De Havilland Aircraft of Canada Warranty Program, Vendor warranty programs, Freight & Labour and SB / SL credits).Responsible for monitoring and following up with OEM’s and Vendors regarding outstanding claims.Responsible for Reviewing, gathering data and creating reports for submission to insurance regarding aircraft damage and incident claims in conjunction with Technical Operations Safety Department and responsible Management.Responsible for monitoring and following up on insurance claims.Responsible for Reviewing, gathering data and creating reports for submission to third parties regarding aircraft incident damage cost recovery in conjunction with Technical Operations Safety Department and responsible Management.Responsible for monitoring and following up on third party incident cost recovery claimsResponsible for reviewing and submitting component repair TAT liquidated damage claims with vendors per contractual terms.Responsible for monitoring and following up with vendors regarding outstanding TAT claims.Responsible for taking pictures as required to ensure integrity of the warranty, insurance, cost recovery, and component repair process(s).Responsible for maintaining a warranty, insurance, TAT and cost recovery dashboard. (Metrics for - accepted vs. denied, total dollars recovered, outstanding claims, claims by vendor etc.).Build relationships with OEM’s, Vendors and Insurance Representatives and work directly with them as required regarding component repair, warranty, insurance, TAT and cost recovery claims.Supports Technical Operations (Tech Ops) Continuous Improvement Initiatives.Provide training to junior members of the team and to other department team members as required as it relates to warranty and claims.May be required to be available after hours for AOG and other urgent support as it relates to warranty and claims.Demonstrates extensive knowledge and experience of industry practices and understands the responsibilities associated with the position.
Education :
Minimum 5 years working within an airline environment with minimum 3 years aircraft technical operations environment in a related roll – Aircraft and component repair, aircraft / component warranty, Aviation Insurance, Material handling etc.Strong working knowledge of the Boeing Standard Warranty and PSAA programs / processes.Strong working knowledge of the De Havilland of Canada Standard Warranty program / process.Strong working knowledge of aircraft component IPC, CMM, AMM etc.Strong working knowledge of the aircraft component MRO process and contracts.Strong written and verbal communications skills.Must be meticulous with an extreme focus on detail.Strong computer skills - MS officeUnderstanding of contracting terms and conditions with the ability to use these to recover costs through available contract performance remedies.Lifting and moving of aircraft components and tooling is required. (up to 10%).Please send your resume in confidence to [email protected]
Advantages
Supports Technical Operations (Tech Ops) Continuous Improvement Initiatives.Provide training to junior members of the team and to other department team members as required as it relates to warranty and claims.Responsibilities
Responsibilities :
Controls Aircraft and Component related, Warranty, TAT performance remedies, Insurance and Cost Recovery Process.
As a senior member of the team, individuals will have responsibility to ensure all possible financial and material recoveries are captured. Total submitted recoveries in a single year average 800-900 transactions equaling >12 million dollars.
As assigned by the Manager of Component Repair, Warranty & Shops, individuals may be responsible for reviewing and approving vendor quotes / invoicing / credits as they relate to Aircraft Warranty, Insurance & Claims, up to an individual approval limit of $100,000 per quote. Approvals above $100,000 revert to Management level.As a senior member of the team, individuals are responsible for working / negotiating with Vendors and Service Providers to achieve claim outcomes that are acceptable and complimentary to WestJet’s best interests – unless specified by the Manager Component Repair, Warranty & Claims - final approval is at Management level.Responsible for identifying and actioning warranty recovery by reviewing and submitting airframe, component and engine warranty claims with OEM’s and Vendors per contractual terms and obligations (IE; Boeing standard warranty and PSAA, De Havilland Aircraft of Canada Warranty Program, Vendor warranty programs, Freight & Labour and SB / SL credits).Responsible for monitoring and following up with OEM’s and Vendors regarding outstanding claims.Responsible for Reviewing, gathering data and creating reports for submission to insurance regarding aircraft damage and incident claims in conjunction with Technical Operations Safety Department and responsible Management.Responsible for monitoring and following up on insurance claims.Responsible for Reviewing, gathering data and creating reports for submission to third parties regarding aircraft incident damage cost recovery in conjunction with Technical Operations Safety Department and responsible Management.Responsible for monitoring and following up on third party incident cost recovery claimsResponsible for reviewing and submitting component repair TAT liquidated damage claims with vendors per contractual terms.Responsible for monitoring and following up with vendors regarding outstanding TAT claims.Responsible for taking pictures as required to ensure integrity of the warranty, insurance, cost recovery, and component repair process(s).Responsible for maintaining a warranty, insurance, TAT and cost recovery dashboard. (Metrics for - accepted vs. denied, total dollars recovered, outstanding claims, claims by vendor etc.).Build relationships with OEM’s, Vendors and Insurance Representatives and work directly with them as required regarding component repair, warranty, insurance, TAT and cost recovery claims.Supports Technical Operations (Tech Ops) Continuous Improvement Initiatives.Provide training to junior members of the team and to other department team members as required as it relates to warranty and claims.May be required to be available after hours for AOG and other urgent support as it relates to warranty and claims.Demonstrates extensive knowledge and experience of industry practices and understands the responsibilities associated with the position.
Education :
Minimum 5 years working within an airline environment with minimum 3 years aircraft technical operations environment in a related roll – Aircraft and component repair, aircraft / component warranty, Aviation Insurance, Material handling etc.Strong working knowledge of the Boeing Standard Warranty and PSAA programs / processes.Strong working knowledge of the De Havilland of Canada Standard Warranty program / process.Strong working knowledge of aircraft component IPC, CMM, AMM etc.Strong working knowledge of the aircraft component MRO process and contracts.Strong written and verbal communications skills.Must be meticulous with an extreme focus on detail.Strong computer skills - MS officeUnderstanding of contracting terms and conditions with the ability to use these to recover costs through available contract performance remedies.Lifting and moving of aircraft components and tooling is required. (up to 10%).Please send your resume in confidence to [email protected]
Qualifications
Minimum 5 years working within an airline environment with minimum 3 years aircraft technical operations environment in a related roll – Aircraft and component repair, aircraft / component warranty, Aviation Insurance, Material handling etc.Strong working knowledge of the Boeing Standard Warranty and PSAA programs / processes.Strong working knowledge of the De Havilland of Canada Standard Warranty program / process.Strong working knowledge of aircraft component IPC, CMM, AMM etc.Strong working knowledge of the aircraft component MRO process and contracts.Strong written and verbal communications skills.Must be meticulous with an extreme focus on detail.Strong computer skills - MS officeUnderstanding of contracting terms and conditions with the ability to use these to recover costs through available contract performance remedies.Summary
Responsibilities :
Controls Aircraft and Component related, Warranty, TAT performance remedies, Insurance and Cost Recovery Process.
As a senior member of the team, individuals will have responsibility to ensure all possible financial and material recoveries are captured. Total submitted recoveries in a single year average 800-900 transactions equaling >12 million dollars.
As assigned by the Manager of Component Repair, Warranty & Shops, individuals may be responsible for reviewing and approving vendor quotes / invoicing / credits as they relate to Aircraft Warranty, Insurance & Claims, up to an individual approval limit of $100,000 per quote. Approvals above $100,000 revert to Management level.As a senior member of the team, individuals are responsible for working / negotiating with Vendors and Service Providers to achieve claim outcomes that are acceptable and complimentary to WestJet’s best interests – unless specified by the Manager Component Repair, Warranty & Claims - final approval is at Management level.Responsible for identifying and actioning warranty recovery by reviewing and submitting airframe, component and engine warranty claims with OEM’s and Vendors per contractual terms and obligations (IE; Boeing standard warranty and PSAA, De Havilland Aircraft of Canada Warranty Program, Vendor warranty programs, Freight & Labour and SB / SL credits).Responsible for monitoring and following up with OEM’s and Vendors regarding outstanding claims.Responsible for Reviewing, gathering data and creating reports for submission to insurance regarding aircraft damage and incident claims in conjunction with Technical Operations Safety Department and responsible Management.Responsible for monitoring and following up on insurance claims.Responsible for Reviewing, gathering data and creating reports for submission to third parties regarding aircraft incident damage cost recovery in conjunction with Technical Operations Safety Department and responsible Management.Responsible for monitoring and following up on third party incident cost recovery claimsResponsible for reviewing and submitting component repair TAT liquidated damage claims with vendors per contractual terms.Responsible for monitoring and following up with vendors regarding outstanding TAT claims.Responsible for taking pictures as required to ensure integrity of the warranty, insurance, cost recovery, and component repair process(s).Responsible for maintaining a warranty, insurance, TAT and cost recovery dashboard. (Metrics for - accepted vs. denied, total dollars recovered, outstanding claims, claims by vendor etc.).Build relationships with OEM’s, Vendors and Insurance Representatives and work directly with them as required regarding component repair, warranty, insurance, TAT and cost recovery claims.Supports Technical Operations (Tech Ops) Continuous Improvement Initiatives.Provide training to junior members of the team and to other department team members as required as it relates to warranty and claims.May be required to be available after hours for AOG and other urgent support as it relates to warranty and claims.Demonstrates extensive knowledge and experience of industry practices and understands the responsibilities associated with the position.
Education :
Minimum 5 years working within an airline environment with minimum 3 years aircraft technical operations environment in a related roll – Aircraft and component repair, aircraft / component warranty, Aviation Insurance, Material handling etc.Strong working knowledge of the Boeing Standard Warranty and PSAA programs / processes.Strong working knowledge of the De Havilland of Canada Standard Warranty program / process.Strong working knowledge of aircraft component IPC, CMM, AMM etc.Strong working knowledge of the aircraft component MRO process and contracts.Strong written and verbal communications skills.Must be meticulous with an extreme focus on detail.Strong computer skills - MS officeUnderstanding of contracting terms and conditions with the ability to use these to recover costs through available contract performance remedies.Lifting and moving of aircraft components and tooling is required. (up to 10%).Please send your resume in confidence to [email protected]
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.